Press Release | 05 Aug 2014


Vodafone UK has become the first telecommunications provider and the first multi-national organisation to have been awarded the Government’s new enhanced cyber security accreditation, Cyber Essentials Plus. In achieving the new accreditation Vodafone UK’s customer and internal information and IT systems were tested by auditors for compliance to the new standard, and had to reach a 100% pass rate.

Howard Pinto, Head of Technology Security at Vodafone UK said: “We take cyber security and protection of our customers’ data very seriously. We want our customers to be assured that when they do business with us we are doing everything possible to protect their data, our critical systems and business operations. To be the first telecoms company and the first multi-national to have met the new Cyber Essentials Plus standard, highlights our ongoing commitment to ensuring the security and protection of our IT and customer systems and online assets.”

The accreditation is part of the two-tier Cyber Essentials Scheme that launched on 5 June 2014. The scheme certifies that an organisation has met a number of stringent criteria to help protect the organisation’s information and IT systems against cyber attacks. It outlines the basic controls all organisations should implement to mitigate the risk from common internet based threats. The Cyber Essentials Plus accreditation offers a higher level of assurance through the external testing of an organisation’s cyber security approach.

Ed Vaizey, Minister for Culture and the Digital Economy, said: “Protecting personal data depends on good cyber security, and the threats and challenges are getting ever more sophisticated. Organisations need to take cyber security seriously, so it’s reassuring that Vodafone UK has taken the lead to become the first telecommunications provider in the UK to have achieved the Cyber Essentials Plus accreditation. Cyber Essentials and Cyber Essentials Plus enable businesses to demonstrate that they are taking action to control the risks – critical if they are to protect themselves, their customers and their brand.”

It is anticipated that the new Cyber Essentials scheme will become an increasingly important standard for businesses who wish to work with public sector organisations in the future. From 1 October this year, Government will require all suppliers bidding for certain personal and sensitive information handling contracts to be Cyber Essentials certified.

For further information:
Vodafone UK Media Relations:
+44 (0)1635 666777

For further information on Cyber Essentials:

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK, please visit:

Vodafone UK Media Relations

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