Press Release | 09 Sep 2013


  • Community-led initiative brings much needed mobile coverage to the Cumbrian community
  • Caldbeck was chosen over more than 170 other rural communities who put themselves forward for trials of Open Sure Signal, that provides Vodafone 3G mobile coverage to smaller rural communities

Caldbeck, in the borough of Allerdale, Cumbria is to trial a ‘community-led network’ that is bringing much needed Vodafone coverage to homes and businesses in the area. Working with the community and local MP Rory Stewart, Vodafone has installed ground breaking Open Sure Signal in locations across the village of Caldbeck to provide 3G coverage throughout the community, where before there was little or no coverage from any network.

The Open Sure Signal provides a Vodafone 3G signal in areas which traditional mobile coverage has been unable to reach. The units, about the size of a small carry on suitcase, use existing broadband services to deliver a 3G mobile signal. They have been placed in a number of business and residential locations across the village to give a good spread of coverage, including the Village Hall, the Oddfellows Arms, the Surgery and the Bowling Club.

Rory Stewart, MP for Penrith and the Border, commented: “It is fantastic to be making real progress with Vodafone on such an innovative pilot here in Caldbeck. Alongside broadband, the importance of good mobile coverage for rural communities cannot be understated, for both businesses and residents alike. This pilot offers those rural communities in mobile “not spots” the opportunity to finally overcome the barriers of geography and distance that have, up until now, made it impossible to provide such a service affordably. Cumbrian communities are again showing that our rurality should not prevent us from access to good mobile or broadband coverage, and that by taking the lead, and working with telecommunication companies, we can solve the problem ourselves.”

Martin Bell, the Parish Hall Committee Chairman for Caldbeck, added: “We are delighted that Caldbeck was chosen to be part of this innovative scheme by Vodafone. Rural communities such as ours can suffer from being mobile black out areas. Having a signal here has made a vast difference to both locals and visitors. The whole community has already seen the benefits from both a business and personal perspective of having a strong Vodafone 3G voice and data signal.”

Paul Morris, Head of Government Affairs at Vodafone UK added: “Caldbeck has shown how partnership can provide a solution to solving the challenge of how to bring mobile coverage to rural communities. Without the direct support and engagement of the local community and MP, Rory Stewart, this project would not have been possible. It’s the latest area to benefit from our rural mobile coverage trials and we hope it will not only help keep people in touch but also boost the local economy.”

Notes to editors:

  • Caldbeck was chosen from the over 170 communities who applied to take part in a trial, following Vodafone’s call in late 2011 for rural communities to get involved in the Open Sure Signal project. For more information please visit
  • Vodafone UK has pioneered the use of ‘femtocell’ or ‘femto’ technology with its residential Vodafone Sure Signal product. Launched in 2009, Vodafone Sure Signal is used by hundreds of thousands of people across the UK every day to boost the in-building 3G coverage of phones they register to use the device. For more information visit
  • As well as using innovative Open Sure Signal to plug rural not-spots, Vodafone is also committed to increasing the scale of its existing network. In June 2012 Vodafone UK and Telefonica UK announced plans to strengthen their mast sharing partnership and pledged to deliver indoor 2G, 3G and 4G coverage to 98% of the UK population by 2015. For further information on the announcement visit the Vodafone media centre

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

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