Press Release | 23 Oct 2018

Vodafone and ResQ create 200 new jobs in Hull

Vodafone UK and call centre specialist ResQ have announced a two-year contract which will bring around 200 new roles, exclusively for Vodafone, to ResQ’s site in Hull over the next year.

Located in Criterion House, George Street, ResQ will support Vodafone with consumer sales.  Following a recent quarter of a million pound refurbishment, new team members will enjoy a state-of-the-art workplace with a subsidised restaurant and a free, on-site gym, as well as continuous training and personal development support. Other benefits include health plans, as well as salary sacrifice options such as cycle to work and money off discounts with top high street and online retailers.

“This is a huge achievement for ResQ, who are a considerable Hull business. It reinforces Hull’s place on the map as a place where great things happen and great people live and work. ResQ has been part of the local community in Hull for over 12 years now and is recognised as a key business and employer in the city. Attracting Vodafone to Hull demonstrates ResQ’s pedigree in the call centre industry, and is testament to all the good work that they do” said Councillor Daren Hale, Portfolio Holder for City Economy, Hull City Council.

Neil Blagden, Vodafone UK’s Director of Digital & Commercial Operations, said: “We are delighted to announce our new partnership with ResQ and look forward to working more closely with them. In March 2017, we announced a UK-wide programme to recruit around 2,000 new UK customer services roles. The agreement with ResQ is another step in our commitment to providing our customers with the best possible service.”

Nic Marshall, Chief Executive Officer at ResQ Limited, commented: “This is a significant deal for ResQ and presents a fantastic opportunity for us. Being selected to bid for the Vodafone work gave the team the opportunity to showcase our culture and values. I’m very proud of ResQ’s team as they gave a great impression of our business during the Vodafone visits. The people and the values clearly struck a chord with the Vodafone team as we were ultimately awarded the contract. Vodafone joins us at a very exciting time in our evolution and we look forward to working with them in partnership over the coming years.”

For more information on roles available at Hull visit

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About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK, please visit:

Vodafone UK Media Relations

Telephone: +44 (0) 1635 693 693


Twitter: @VodafoneUKNews


Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

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