Press Release | 10 Mar 2021

Vodafone offers new connectivity plans to help organisations support their most vulnerable customers and tackle digital poverty

Vodafone UK's new connected plans will give private and public sector organisations an easy, fast and cost effective way to provide connectivity to their most vulnerable customers.

  • The new plans build on Vodafone’s schools.connected programme which was created to help children and young people who struggle to access education from home because they don’t have the right connectivity.
  • The plans are available until June 2021.

As part of its commitment to help tackle the digital divide, Vodafone today announced it is launching communities.connected, a new initiative to give private and public sector organisations an easy, fast and cost-effective way to directly provide connectivity to their most vulnerable customers.

The communities.connected plans have been designed to support schools, further education colleges, universities, local authorities and charities. The plans mean they can provide connectivity to the individuals and families who are struggling to access the internet at home, missing out on education, employment prospects and access to healthcare.

The communities.connected plans are available at a significantly reduced price, starting from £15 a month for a SIM-only, unlimited data contract. Customers can also buy a six and 12-month package, with unlimited data and a free dongle or MiFi device, for £100 and £180 respectively. The plans are available until the end of June 2021.

Ofcom estimates that between 1 and 1.8 million children in the UK do not have a laptop, desktop or tablet at home and that 1.9 million households don’t have access to the internet. The importance of a good quality device and reliable connectivity has proved essential during the pandemic, helping children keep in touch with friends and family, have fun and, perhaps most importantly, access online learning.

illustrative photo of a girl using a Vodafone 4G dongle with a laptop
A girl using a Vodafone 4G dongle with a Windows laptop.

Vodafone’s schools.connected programme gave 350,000 SIM cards to 9,000 schools and colleges across the UK. Vodafone has also recently donated 10,000 dongle devices to help children access online learning and catch-up classes and made a significant donation to the Raspberry Pi Foundation to enable it to distribute 500 computer kits to disadvantaged young people.

Anne Sheehan, Director, Vodafone Business UK, said: “We have worked hard throughout the pandemic to connect the most vulnerable and enable children to connect to online learning and were delighted with the response to our schools.connected programme.

“We know many of our customers want sustainable and affordable connectivity solutions to enable them to provide connectivity to their most vulnerable customers. I hope communities.connected meets this need.”

Vodafone is part of the Government’s ‘Get Help with Technology’ programme to increase data allowances for children in need and is giving unlimited data to Vodafone customers who join the scheme. In addition, it has ‘zero rated’ the Department for Education-funded Oak National Academy so its customers can access the online resources and lessons without using up their data allowances.

Vodafone is also asking the public to donate unwanted smartphones and tablets as part of its Great British Tech Appeal. It will cover the cost of postage and packing, add six months of free unlimited data connectivity, and send the devices to disadvantaged families via charity Barnardo’s.

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Notes to editors

Terms apply. More information can be found online.

The Vodafone schools.connected programme was created to help pupils who struggle to access education from home because they don’t have the right connectivity. It distributed 350,000 SIM cards to more than 9,000 schools and colleges across the UK to share with their most disadvantaged children and young people. Each SIM came with 30GB of data valid for 90 days.

The Great British Tech Appeal is looking for any smartphone or tablet in working condition. Donating tech is simple, fast and free of charge. Complete a short online form to receive a donation kit with a flattened freepost box and pre-paid returns envelope. Devices can be posted at any post office or post box. Every device received via The Great British Tech Appeal will be data wiped[1], re-boxed with a cable and charger and redistributed with the help of charity partners. Recipients of a device will benefit from unlimited connectivity for six months. To date, almost 3,000 devices have been distributed to those most in need.

[1] Before donating a smartphone or tablet, we recommend that every device is reset to default factory settings to remove password and pin data.  Please also disable any ‘find my device’ functionality, such as Find My iPhone, or we won’t be able to process or donate your device.

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About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

For more information about Vodafone UK, please visit:

Vodafone UK Media Relations

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Twitter: @VodafoneUKNews


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