Press Release | 13 Apr 2022

Vodafone enhances VOXI For Now social tariff to boost support for those in financial hardship

The VOXI For Now tariff, on Vodafone’s VOXI brand, will give unlimited 5G data, calls and texts for just £10 a month to anyone receiving benefits.

  • VOXI For Now tariff, on Vodafone’s VOXI brand, will give unlimited 5G data, calls and texts for just £10 a month to anyone receiving benefits.
  • Moneyhub to provide an automated FCA-regulated eligibility checking service, so it’s quicker and easier to access the tariff.
  • Plan is simple and flexible – it can be paused or cancelled at any time and there is no credit check or contract to sign.

Vodafone has enhanced its ‘VOXI For Now’ plan, helping those experiencing financial hardship to stay connected. The plan will give unlimited 5G mobile data, minutes and texts for just £10 a month, for up to six months, to anyone claiming Jobseeker’s Allowance, Disability Allowance, Personal Independent Payment, Employment and Support Allowance, or employment-based Universal Credit.

With ‘VOXI For Now’ there is no fuss, no need for a credit check, and no contract to sign. The plan would usually cost £35 a month (70% discount) and is the only mobile social tariff on the market.

‘VOXI For Now’ first launched in November 2020 to help those who had become unemployed as a result of the coronavirus pandemic. The enhanced version makes it easier to access for more customers who are struggling with their finances.

The tariff is available on Vodafone’s VOXI brand and is open to anyone (not just the under 25s). Moneyhub will provide VOXI with an automated eligibility checking service, enabling quick and simple access to the tariff. When signing up for the plan, customers will be asked to give Moneyhub consent to check their banking data, using FCA-regulated Open Banking to instantly provide eligibility evidence.

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Vodafone believes everyone has the right to be connected, and that connectivity is particularly important for vulnerable customers.

Customers on ‘VOXI for Now’ will enjoy the same great benefits that come with being a VOXI customer, including 5G on Vodafone’s leading network. This means those facing financial difficulties do not need to compromise on staying connected.

Digital Secretary Nadine Dorries said: “At a time when family budgets are under pressure from global price rises it is brilliant to see Vodafone offering support for those struggling the most.

“We’ve successfully worked with mobile and broadband companies to broker a range of social tariffs and this new offer means five million people are now able to make savings on their mobile phone bill. I urge those eligible to speak to their provider and see if they can save by switching.”

Max Taylor, Consumer Director, Vodafone UK, said: “By enhancing VOXI for Now and extending it to anyone experiencing financial hardship, we hope to keep as many people as possible connected, both to family and friends, as well as to vital online services.

“If you can’t afford your current plan, or you know someone who is struggling, we can help.”

image for the VOXI For Now logo

Samantha Seaton, CEO of Moneyhub, comments: “Open Banking technology has the power to genuinely improve financial wellness, and we are delighted to be partnering with Vodafone to use this technology in order to support their customers.”

Vodafone has a range of projects and partnerships underway to tackle digital exclusion and connect one million people by the end of 2022.

– Ends-

Notes to editors

Moneyhub will share no financial data with Vodafone, only the result of whether the customer qualifies for eligibility.

The ‘VOXI For Now’ plan is available on the VOXI website. The plan includes unlimited 5G data, minutes, and texts for up to six months for £10 a month. To be eligible, customers need to be receiving one of the following into a UK bank account: Jobseeker’s Allowance, Disability Allowance, Personal Independent Payment, Employment and Support Allowance, or employment-based Universal Credit.

Trusted third-party site Moneyhub will provide VOXI with an automated FCA-regulated eligibility checking process, enabling quick and simple access to the tariff within three steps. Applicants must:

  1. Confirm their benefits are paid into a UK bank account.
  2. Select their bank from a pre-populated list.
  3. Consent by agreeing that Moneyhub will check eligibility through Open Banking, to verify they receive a government benefit payment.

About Moneyhub

Moneyhub is a global ISO 27001 certified software developer of Open Banking, Open Finance, and Open Data applications. Its FCA-regulated Open Data platform enables companies to quickly and easily transform data into personalised digital experiences and initiate payments. Its APIs and fully customisable platform provide data aggregation, insights, notification nudges, and payment systems. As a result, clients have the consent-driven data and analytics they need to create super-personalised offers, products, and services. Hundreds of organisations, spanning finance to media and retail, rely on Moneyhub’s award-winning technology.

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About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 18 million mobile and fixed-line customers in the UK. Vodafone is the largest provider of full fibre in the UK – our superfast broadband services are now available to nearly 12 million homes across the UK.

Sustainability is also at the heart of what we do: as of 1 July 2021, 100% of the grid electricity we use in the UK is certified to be from renewable sources.

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