The only UK network offering Screen Damage insurance, from as little as £2 a month.
- Vodafone becomes first major UK network to introduce Screen Damage insurance, from as little as £2 a month, available for selected devices.
- Customers can protect one of the most important parts of their phone, with manufacturer approved parts and flexible repair options.
- New Screen Damage insurance available alongside existing Accidental Damage & Breakdown cover and Loss, Theft, Accidental Damage & Breakdown cover for Vodafone customers who can benefit from the best choice of device insurance from any UK network.
Screen Damage insurance is now available on Vodafone. Vodafone is the only UK network offering Screen Damage insurance, from as little as £2 a month with excesses as low as £25.
Customers choosing Screen Damage insurance don’t need to compromise on quality with manufacturer-approved parts and flexible repair options, meaning they can get their phone back as soon as 24-hours later.
4 great reasons to choose Screen Damage insurance on Vodafone:
- Peace of mind – customers can keep their screen protected so they can stay connected, with simple cover for one of the most important parts of their phone.
- Cover from just £2 a month – breaking a phone screen doesn’t have to break the bank, plans start from £2 a month depending on the device customers are covering, with excesses as low as £25.
- Flexible repair options – customers have the choice to upgrade to express repair for £50 to get their phone back as quickly as the very next day (repairs take up to 5 days as standard).
- Manufacturer-approved parts – repairs are completed with manufacturer approved parts, that won’t void your warranty.
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Screen Damage cover is now available for new and existing Vodafone customers, alongside existing Accidental Damage & Breakdown cover and Loss, Theft, Accidental Damage & Breakdown cover, giving Vodafone customers the best choice of device insurance from any UK network. Customers can choose Screen Damage insurance when buying a Pay Monthly handset or SIM-only plan from Vodafone, while existing customers can choose to add Screen Damage cover.
Device insurance is only one way that Vodafone is helping customers keep their phones lasting longer. Available with all Pay Monthly smartphones and at no extra cost, Vodafone offers the UK’s only Lifetime Service Promise, helping customers keep their phones lasting longer. Included at no extra cost is Battery Refresh, which gives customers free battery health checks and replacements for the duration of their Phone Plan, as well as Vodafone’s Lifetime Warranty, which provides cover for repairs against manufacturer faults as long as customers have a Pay Monthly Airtime Plan with Vodafone.
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-Ends-
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Notes to Editors
£2 per month plan available with selected devices only. Not all devices are eligible for Vodafone Insurance. To check whether your device is eligible, click “Get a quote”. For terms and conditions see URL.
Repair within 5 working days (excludes weekends and UK bank holidays) from when our repair team receives your device. Once repaired, a courier will be arranged.
Express Repair excludes weekends and UK bank holidays. Express Repair will be offered at point of claim provided the parts needed for the repair are available in your postcode. Once repaired, a priority courier will be arranged.
We aim for next day delivery after a successful claim has been accepted. Devices delivered 7 days a week, excluding bank holidays. Delivered to UK addresses only, and two-day delivery applies in the following areas: AB31-AB56; FK17-FK21; HS1-HS9; IV1-IV63; KA27-KA28; KW0-KW17; PA20-PA78; PH15-PH50 and ZE1-ZE3. Orders must be placed before 7:30pm and confirmed at time of purchasing insurance. Devices must be in full working order and should be as new or reconditioned from a manufacturer, network provider, or retail store (high street or online). You must be able to provide proof of purchase upon request. You can make up to 3 claims in any 12-month period. The excess for each successful claim ranges from £25 to £150, depending on your device. Loss, theft, damage and breakdown cover available depending on the level of cover taken out. Premium varies according to device cost. You must be a permanent UK resident, over the age of 18 and the account owner of either a Vodafone Pay Monthly or Vodafone EVO plan to purchase this insurance.
More information on insurance from Vodafone.
Full terms, exclusions and eligibility.
The only UK network offering screen damage insurance, from as little £2pm: Vodafone is the only major UK network that offers the option to take out screen damage-only insurance when buying a pay monthly phone plan vs other major UK networks (VM02, BT/EE, Three). Comparative data valid as of May 2025 and sourced from publicly available information from competitors’ websites.
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UK’s only Lifetime Service Promise: Vodafone is the only network that offers both i) Lifetime Warranty which covers your phone for manufacturer defects provided you have an active Pay Monthly Airtime Plan, and ii) Battery Refresh which offers phone battery health checks & required replacements for up to 3 years. Terms & conditions apply.
Battery Refresh replaces your phone’s battery if it fails one of the Battery Refresh Tool tests. Available for up to three years depending on your plan. On phones purchased via Vodafone directly. Excludes damaged and tampered phones. Terms and conditions apply.
Vodafone Limited is authorised and regulated by the Financial Conduct Authority for insurance distribution activity (Financial Services Register No. 712210) Registered in England and Wales. Company Number 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.
Mobile Device Insurance is underwritten by Assurant General Insurance Limited which is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority (Financial Services Register No. 202735). Registered in England and Wales. Company Number 02341082. Registered Office: Emerald Buildings, Westmere Drive, Crewe, Cheshire, CW1 6UN.
Mobile Device Insurance is provided by Lifestyle Services Group Limited. Vodafone Insurance Services is a trading name of Lifestyle Services Group Limited which is authorised and regulated by the Financial Conduct Authority for insurance distribution activity (Financial Services Register No. 315245). Registered in England and Wales. Company Number 05114385. Registered Office: Emerald Buildings, Westmere Drive, Crewe, Cheshire CW1 6UN.
