Press Release | 16 Dec 2025

Who’s Home: Peace of mind, powered by Vodafone

Vodafone launches new broadband feature, ‘Who’s Home’, that provides alerts when your loved ones arrive home.

  • Who’s Home from Vodafone is a new broadband feature that provides instant peace of mind by alerting customers when loved ones arrive or leave home, built directly into Vodafone’s latest Ultra Hub 7 routers*.
  • Vodafone – the UK’s largest full fibre broadband provider – is the only UK broadband supplier to offer smart router technology that proactively notifies customers whenever a family member’s smartphone connects or disconnects to it.
  • Available at no extra cost for new and existing Vodafone broadband customers*, Who’s Home delivers alerts straight to the Vodafone Broadband app, for a reassuring snapshot of household activity.
  • To ensure privacy comes first, each household member is notified when they’re added to Who’s Home and can opt out at any time.

Vodafone, the UK’s largest full fibre broadband provider has today unveiled Who’s Home, a brand-new feature built directly into its Ultra Hub 7 broadband routers, with more routers to come. The router technology is designed to give greater peace of mind and reassurance to customers, by alerting account holders when their loved ones arrive or leave home.

Available to new and existing Vodafone customers with the latest routers*, at no extra cost, the introduction of Who’s Home makes Vodafone the only UK broadband provider to offer smart router technology that proactively alerts customers when their loved one’s smartphone connects or disconnects from their hub.

Set-up is easy: account holders can activate Who’s Home via the Vodafone Broadband app, where they can also create profiles for each household member by linking their smartphone – no matter which device or provider they use.

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Once added, each person receives an SMS invitation to opt in, ensuring privacy and control remain in their hands, with a reminder text sent every three months. They also have the option to opt out at any time, simply by sending a text. The account holder will be automatically kept informed on who’s opted in or out.

Beyond instant notifications, account holders can check the Who’s Home dashboard at any time to see who’s currently ‘at home’ or ‘out’, offering a reassuring snapshot of household activity.

Whether it’s knowing a child has got home from school or checking in on loved ones, Who’s Home brings smart, simple security to Vodafone broadband households.

For more information on Vodafone Who’s Home visit the Vodafone website, and stay up to date with the latest news from VodafoneThree by following us on LinkedIn and Twitter/X.

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*Available to Vodafone Pro 3 broadband customers with Ultra Hub 7 routers, with more routers to be introduced soon.

Notes to Editors:

About VodafoneThree

VodafoneThree is the UK’s largest mobile network operator serving the fixed and mobile market, formed following the merger of Vodafone UK and Three UK in June 2025.

Through an unprecedented £11 billion investment, VodafoneThree will build the UK’s best network. The network will deliver reliable, quality connectivity to all nations and regions, creating as many as 13,000 jobs and laying a digital foundation for the country’s growth ambitions. VodafoneThree is the only mobile network operator with a fully funded, regulated and guaranteed network build plan, reaching 99.95% population coverage by 2034. From big cities to small towns, and everywhere in between, the company’s mission is to build the UK’s best network.

VodafoneThree is a private company, 51% owned by Vodafone and 49% owned by CK Hutchison Holdings. It encompasses all businesses and assets, including Vodafone UK, Three UK, VOXI Mobile, SMARTY and Talkmobile.

For more information, visit:

www.vodafonethree.com

www.vodafone.com

www.ckh.com/hk

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www.linkedin.com/company/vodafonethree

About Vodafone UK

Vodafone UK is a technology communications company that connects people, businesses and devices to help our customers benefit from digital innovation. Our services span mobile, fixed-line connections, home and office broadband, and the Internet of Things (IoT).

We have a strong track record as a tech pioneer, making the UK’s first mobile phone call, sending the first text message, and making the UK’s first live holographic call using 5G in 2018. We were the first to start carrying live 5G traffic from a site in Salford, Greater Manchester and now have 5G in locations across Germany, Ireland, Italy, Spain as well as the UK. Meanwhile, our 4G network coverage currently reaches over 99% of the UK population.

Today, Vodafone serves more than 20 million unique full fibre premises in the UK through partnerships with CityFibre and Openreach.

For more information about Vodafone UK, please visit: www.vodafone.co.uk

Vodafone UK Media Relations

Email: media@vodafonethree.com

Twitter/X: @VodafoneThreeUK

Website: https://vodafone.co.uk/newscentre/

Vodafone Limited

Registered Office: Vodafone House, The Connection, Newbury, Berkshire RG14 2FN

Registered in England No: 1471587