Coronavirus | Working from Home Help | Vodafone UK

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Coronavirus: How we can help your business

Keeping the UK connected video

Right now, staying connected with friends, family and colleagues is vital. If you or your business are having a difficult time during the COVID-19 (coronavirus) outbreak, please know that we are doing our best to help where we can.

Here you’ll find useful information, articles, tips and products that we hope will help you stay productive and safe while working from home.

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What we’re doing to help

Extra network capacity

We’ve added extra capacity to our broadband and mobile networks to cope with additional demand. Maintaining your ability to reliably connect to others is our number one priority.

Financial support

We know that many small businesses are currently experiencing cash flow problems. If you find that you are struggling financially please contact us to see if we can help take the pressure off.

Free access to NHS info

It’s essential that you have access to correct health information. That’s why it’s now free to call 111 on our network and you won’t use any of your data allowance when accessing the NHS website.

Supporting critical infrastructure

More than a third of public sector employees communicate using Vodafone Business systems. Since the beginning of the COVID-19 outbreak we’ve been working with our critical national infrastructure customers to:

Provide hospitals and healthcare workers with video conferencing and fast, unlimited connectivity
Enable educational organisations to get WiFi calling and online learning in place overnight
Help public and private sector organisations to cope with surges in demand

Working from home

If you don’t work from home often it can be difficult getting into the swing of it. Here are some hints and tips on keeping yourself and your team connected safely and efficiently.

Cybersecurity

Businesses should be aware that an increased number of phishing attacks are circulating, and that lots of Coronavirus-related apps are springing up – some of which contain ransomware and other malicious threats.

If you’re worried try keeping your mobile secure with a free trial of Lookout for Small Business, an app protecting you from phishing attempts, malware and network-based attacks.

Get 3 months free today

Learn something new

We want to help you to grow, learn and stay connected during the COVID-19 outbreak. Learn something new today with free access to Udemy e-learning and the Perlego online library.

Access to 150+ free online Udemy courses. Take your pick and develop your technology, business or personal skills
Six weeks free access to Perlego’s online academic library, with over 300,000 titles from leading education publishers available

You can get access to both resources by joining VeryMe Rewards through the My Vodafone app, available on Google Play or the App store

Useful products and solutions

30-day SIM only plans

Stay connected to customers and colleagues with a short-term SIM only plan. All plans come with unlimited minutes and texts, and unlimited data options are available.

Explore SIM only plans

Save on Business Broadband

Accelerate your small business no matter what – choose a 24-month unlimited broadband plan with Microsoft 365 Business Standard, and get 6 months of each free.

Mobile Broadband

Portable and affordable, a Mobile WiFi hotspot can connect up to 10 devices, while a Data Dongle provides an easy way to connect your laptop or PC on the move.

Choose your device

Business Add-ons

These can provide extra help while you are remote working. Choose from Business support for HR and legal back-up, Device support for technical expertise on demand, and more.

Explore all Add-ons

Heat Detection Camera

Protect your staff and customers with our intelligent thermal detection camera, providing simple, accurate and effective detection of raised body temperatures for up to 8 people at a time.

Office 365 – 3 months free

Make home working more collaborative with Office 365 Business Premium, featuring email, useful productivity tools, enterprise-grade security and cloud-based apps to keep your team on track.

NHS Thank you video

Thank you to the NHS staff working so hard to keep us all safe.

A message from Nick Jeffery, CEO Vodafone UK

We now have 100% of Vodafone UK contact centre staff working from home so we can serve you remotely.

We have equipped the Nightingale hospitals with network coverage and boosted broadband to ensure patients and staff stay in touch with loved ones.

We have helped NHS and vulnerable customers stay in touch with free unlimited data.

We are also pleased to share we have teamed-up with Imperial College London to help them with their fight against COVID-19.

There is more, we will continue to do more to help you and your families through this.

Take care,
Nick Jeffery, CEO Vodafone UK.

Contact us

If you’re an existing customer who is struggling financially, or a new customer who needs more information please call and see if we can help.

08082 527 249

Calls to this number are free.

Request a callback