So if we don't, please let us know and we’ll try to fix it. We really do want to do our best for you.
Plus you could be missing out on some great Vodafone benefits, including:
From savings at the cinema to free coffee, you're bound to find a treat you love with VeryMe
Take us with you and enjoy no extra charges when you use your plan in up to 77 destinations
Whether you’re upgrading or looking for exclusive discounts – we offer a range of great benefits for you and your family.
The quickest and easiest way to contact Vodafone is by speaking to an adviser through our Webchat.
Call 191 free from your Vodafone mobile, or 03333 040 191 from other UK landlines or mobiles (standard call charges apply)
You can switch online. Just log in to your account, go to Account Settings, then Mobile Switching.
*If you're a Pay monthly or small business customer with one number on your account, you'll need your account PIN if you text us to get a PAC or STAC code.
If you're a Pay as you go customer or a business with more than ten people, you don't need one.
Find out more in the Cancelling your account section below, including what to do if you've forgotten your PIN.
Please take a look at our Support pages for more frequently asked questions.