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We work hard to get things right

So if we don't, please let us know and we’ll try to fix it. We really do want to do our best for you.
Plus you could be missing out on some great Vodafone benefits, including:

VeryMe Rewards

From savings at the cinema to free coffee, you're bound to find a treat you love with our VeryMe Rewards

More freedom to travel

Stay with us and use your plan abroad in up to 77 destinations - that's more than any other UK network.

Existing customer benefits

Whether you’re upgrading or looking for exclusive discounts – we offer a range of great benefits for you and your family.

Can we help you?

Want to switch network provider?

Chat to us online

The quickest and easiest way to contact Vodafone is by speaking to an adviser through our Webchat.

Give us a call

Call 191 free from your Vodafone mobile, or 03333 040 191 from other UK landlines or mobiles (standard call charges apply)

Log in to switch

You can switch online. Just log in to your account, go to Account Settings, then Mobile Switching.

Text to switch

For a PAC, text PAC to 65075
For a STAC, text STAC to 75075
To find out if you need to pay an early termination fee, text INFO to 85075

Cancelling your account

Please take a look at our Support pages for more frequently asked questions.