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Cancelling your account

Of course we don’t want you to leave. In fact, if there is anything we can do to change your mind – get in touch – we want to know. But if you really have to go, here’s everything you need to make cancelling your connection as easy as possible.

Landline calls
Call us:

Contact our customer services team Monday to Sunday from 8am to 8pm on the following numbers.

Free from your Vodafone Pay monthly mobile:
191 in the UK
+44 7836 191 191 from abroad

From other UK landlines or mobiles:
03333 040 191 in the UK (standard call charges apply)
+44 7836 191 191 from abroad
(standard international call charges apply)