Thinking of leaving? We’re sorry to see you go

Cancelling your account

Of course we don’t want you to leave. In fact, if there is anything we can do to change your mind – get in touch – we want to know. But if you really have to go, here’s everything you need to make cancelling your connection as easy as possible.

Landline calls
Call us:

Contact our customer services team Monday to Sunday from 8am to 8pm on the following numbers.

Free from your Vodafone Pay monthly mobile:
191 in the UK
+44 7836 191 191 from abroad

From other UK landlines or mobiles:
03333 040 191 in the UK (standard call charges apply)
+44 7836 191 191 from abroad
(standard international call charges apply)