Today’s customers are better informed and expect to be connected to your business in more ways. We examine what customers want from social media, and how this affects the way you deliver customer service.
In today’s economy we’ve come to expect everything “now”. Our expert contributors share their thoughts on this new era of business, and how mobile technology can help you stay ahead of the competition.
All change comes with varying degrees of risk. We can’t predict the future, but we can ask “What if..?” In this report we offer insights to help you understand and manage risk, so you can plan for the future.
It’s time to declare a digital state of emergency. Small businesses need to take action and unleash the powers of digital in your workplace
Software-defined networking will change everything for enterprise. Read this article to learn how SDN technology could benefit your business.
Those who invest in digital are 3x more confident in their future growth than those who don't. Find out how to set realistic growth goals for your digital transformation.
Public sector leaders think a healthy population, trust in public services and an efficient local government are key to a strong community. We look at how technology can help strengthen communities in the face of public sector cuts.
57% of professionals set ‘improving efficiency’ as one of their main goals. Find out what we've learned about digital transformation improving efficiency.
Based on interviews with 11 of the UK’s top CEOs, we explore modern CEO leadership to uncover the impact of technology on working practices and the skills required to be a great leader.
Connected citizens want even greater access to digitally delivered services than is currently available from the government. We look at the need for a balanced cross-channel approach, based on detailed understanding of the needs of different segments of society.
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