Industry expertise: Retail 

Enhance customer experience with innovative digital solutions from Vodafone Business. 

Digitally transforming retail experiences 

Today every industry is going through fast transformational changes – none more so than retail and wholesale. Their customers are constantly connected, have high expectations and will switch quickly, so retailers must have a comprehensive strategy to ensure their relevance in the market. Digital solutions are crucial to this strategy, offering opportunities to improve customer experience in store and online. 

Vodafone is at the heart of this transformation. Working with both large and small retailers in the UK, we identify our customers’ unique challenges and future-proof their operations with robust, secure solutions, while providing support to build innovative in-store customer experiences. 

Deliver a great customer experience to drive business growth  

For retailers and wholesalers, it’s clear that developing customer experience is key for driving growth. Read our interactive Retail and Wholesale Industry Spotlight digital brochure to learn more about the key challenges impacting retailers today, and how we’re helping businesses to deliver a great customer experience. 


Why Vodafone Business for Retail 

Best Network for Business* 

Vodafone is uniquely placed to empower retailers with technology that enables everything and everyone in a business to be better connected. 

Retail is in our DNA 

We provide the networks, technology and solutions that help retail businesses gain a competitive advantage today and position themselves to take advantage of new opportunities tomorrow. 

Retail expertise 

With more than 15,500 stores and 50,000 retail managers, we have deep understanding and experience of running a successful retail enterprise in a fast-moving, always-on retail market – both online and in-store. 

Get in touch

Vodafone Business won the Best Network for Business at the Mobile News Awards 2024. The award was based on a range of criteria including innovation, flexibility and benefits. Vodafone and BT were the award finalists. Visit Mobile News Awards’ website for more details.


  • Solutions and products offered​

  • Benefits offered to professional users and organisations​

  • Product’s unique features and business challenges solved​

  • Cost benefits offered ​

  • Improvements to business customers’ productivity and commercial performance

  • Evidence of reliable network connectivity, security and control.