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Software-defined networking (SDN)

Control and optimise traffic centrally with our agile network solutions.

Contact us

Solving complex and costly networking challenges for your medium business

Responsive

Respond quickly and dynamically to demands and threats, solving issues before they occur.

Visibility and control

A single, real-time view with centralised control of your whole network.

Flexible

Add or remove bandwidth and capabilities according to demand.

Cost effective

Reduce management costs and choose the cheapest available route for your data.

A network built for digital, cloud-first businesses like yours

Software Defined Wide Area Network (SD-WAN)

A single, centralised network solution that’s easy to set-up and simple to manage. Ideal for multi-site businesses with complex network needs.

View SD-WAN

Secure Access Service Edge (SASE)

Agile, integrated connectivity for users accessing applications and data in the cloud, with protection at every level. Designed, built and managed around your needs.

View SASE

Joining the dots between cloud, security and connectivity

We have the experience, scale and investment to help your business meet the specific challenges of your sector. Find out how below.

Financial services

Protect sensitive financial data across all customer touch points, reducing the risk of cyber attacks.

Download product sheet

Healthcare

Keep patient data secure while providing seamless access to information for healthcare professionals.

Download product sheet

Manufacturing

Keep production running with maximum output and minimum disturbance using data insights.

Download product sheet

Retail

Boost customer confidence in your data security and meet your compliance requirements, for added reassurance.

Download product sheet

Get in touch with us (for businesses with 10-249 employees)

Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

Call us

Call us by selecting the best number that matches your business need

Call me back

Busy right now? We’ll call you

Request a callback

Online help centre

FAQs, guidance and info

Get online support

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

Foundation

Tiered

DPA Process for End Users

Bar CTN (Lost or Stolen)

Request PUK Codes

Device Support

Voicemail Reset

Make PAC Requests

Raise a Coverage Issue

VCO Log-In Support

SIM Activations /SIM Swaps

Request a Non Chargeable Recovery Call Back**

Request a Chargeable Recovery Call Back**

Lift International + Roaming

Cancellation Procedure

Request NUC Codes

Change Diverts

Lift Content Control

Sure Signal Support

Chargeable Requests

Unbar CTN

User Secretaries Allowed***



**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.

Software-defined networking (SDN) for large businesses

Control and optimise traffic centrally with our agile network solution.

Contact us

Solving your complex and costly networking challenges

Responsive

Respond quickly and dynamically to demands and threats, solving issues before they occur.

Visibility and control

A single, real-time view with centralised control of your whole network.

Flexible

Add or remove bandwidth and capabilities according to demand.

Cost effective

Reduce management costs and choose the cheapest available route for your data.

A network built for digital, cloud-first businesses like yours

Software Defined Wide Area Network (SD-WAN)

A single, centralised network solution that’s easy to set-up and simple to manage. Ideal for multi-site businesses with complex network needs.

View SD-WAN

Secure Access Service Edge (SASE)

Agile, integrated connectivity for users accessing applications and data in the cloud, with protection at every level. Designed, built and managed around your needs.

View SASE

Joining the dots between cloud, security and connectivity

We have the experience, scale and investment to help your business meet the specific challenges of your sector. Find out how below.

Financial services

Protect sensitive financial data across all customer touch points, reducing the risk of cyber attacks.

Download product sheet

Healthcare

Keep patient data secure while providing seamless access to information for healthcare professionals.

Download product sheet

Manufacturing

Keep production running with maximum output and minimum disturbance using data insights.

Download product sheet

Retail

Boost customer confidence in your data security and meet your compliance requirements, for added reassurance.

Download product sheet

Get in touch with us (for businesses with 250+ employees)

Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

Call us

Existing customers call 191

0808 099 8877

Call me back

Busy right now? We’ll call you

Request a callback

Online help centre

FAQs, guidance and info

Get online support

Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

Foundation

Tiered

DPA Process for End Users

Bar CTN (Lost or Stolen)

Request PUK Codes

Device Support

Voicemail Reset

Make PAC Requests

Raise a Coverage Issue

VCO Log-In Support

SIM Activations /SIM Swaps

Request a Non Chargeable Recovery Call Back**

Request a Chargeable Recovery Call Back**

Lift International + Roaming

Cancellation Procedure

Request NUC Codes

Change Diverts

Lift Content Control

Sure Signal Support

Chargeable Requests

Unbar CTN

User Secretaries Allowed***



**Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

***Applies to main contacts only who can complete requests on behalf of an end user.


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