Wray Castle is ready for anything
For the telecoms training provider, being ready means ensuring staff are always available for customers.
Originally a college for Merchant Navy radio officers, Wray Castle now provides cutting-edge training to some of the world’s largest telecoms companies.
The training team have worked hard to develop relationships with their customers, but a busy schedule meant they weren’t always easy to reach by phone. Wray Castle needed a phone system that improved internal communications and allowed their team to be contactable whether they’re out of the office or with another customer.
Wray Castle chose One Net Business, our secure, cloud-based phone system that consolidates fixed and mobile lines. It allows its teams to redirect calls and respond to requests more quickly and flexibly, letting them be more agile, and more responsive to customers.
“One Net Business makes everybody in the company contactable for the customer. It’s a great tool that’s really changed the way customers get in touch with us”
Karl van Heeswijk
Telecoms Trainer, Wray Castle