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Wirral Council and Age UK

Linking citizens up with loved ones

Wirral and our connectivity solutions

Exercise, mindfulness, quizzes, video calls with friends and family – just some of the ways that older people and those living with dementia are using tablets and connectivity in Wirral.

Powered and provided by Vodafone UK, the tablets are the result of the strong partnership between Wirral Council and Age UK Wirral, who help to provide care support to people at home and in care homes across the district.

Working with both organisations, Vodafone delivered 150 devices in one week at the start of the COVID-19 crisis to help provide vital connectivity, a lifeline for those self-isolating or feeling lonely.

Wirral Council and Age UK

“One gentleman got his tablet at 5pm one evening, and by the following morning he’s had a video call with his son who lived abroad who he hadn’t seen face to face for some time.”

Jamie Anderson, Chief Executive, Age UK Wirral
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Due to the COVID-19 crisis, Age UK Wirral were forced to make the tough decision to suspend their day services until safe. This meant those who relied on the service, could have been left feeling isolated and alone.

They needed ways to provide the services that inspire and support older people and people living with dementia virtually, to enable those self-isolating or feeling lonely to stay connected.



Tablets were the device of choice; easy to set-up, touchscreen and supplied with connectivity, so they could be used almost right away.

150 tablets were delivered to Age UK Wirral, who added Vodafone SIM cards and set-up the devices.

They then distributed them to the people who needed them most, including older people living alone and people who would normally attend the charity’s day services.


Vital virtual services

Age UK Wirral have been able to host their day service online, where attendees can see the same smiling faces they’re used to, virtually.


The tablets have also been used for exercise videos, quizzes, jigsaws, newspapers and to see friends and family.

Easy to set up

The process was easy for the council to manage and meant 150 tablets could be delivered in one week, with a further 100 following soon after.

Stay connected

All tablets were provided with connectivity to ensure older people and people living with dementia stay digitally included, even in a post-lockdown world.

Find out how we helped Wirral Council and Age UK connect older people and those with dementia

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