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Free one-to-one personalised support

Call or chat with us for free one-to-one business support

Looking to boost your digital skills or ask about online security? This service is simple to use, call or chat, and you will be matched with one of our expert business advisors. Our advisers cover a range of digital topics, from building an online presence, creating strong digital marketing strategies, and managing online security risks. The team are available Monday – Friday, 8am - 6pm. Hit the buttons below to speak to or request a callback from a Vodafone V-Hub Business Adviser.

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Calls are free of charge from all personal landlines and mobile phones. If you are calling from a business phone, please check with your provider whether there will be a charge for calling 0800 or 0808 numbers.

Meet our V-Hub advisers

Our V-Hub advisers are here to help you achieve your business goals. With specialisms across a range of digital skills, our advisers are ready to assist you with free support and guidance, so your business can thrive in the digital world. Here are just a few of our helpful team, ready to call or chat today.

Mark

Specialism | Online Branding & Social Media
Mark specialises in Social Media and online branding. He is able to help you grow your online presence in a way that suits your business needs, offering many different strategies across all social media platforms. Mark currently assists with marketing plans for Twitter and Facebook accounts, with over 1M followers and 200k followers respectively. If you are a small business or an enterprise he can cater to your online business needs.
Jouni

Specialism | Web Analytics & Cyber Security
Jouni (Johnny) specialises in web analytics and cyber security. He will help you understand your social media engagement and website metrics to help maximise the visibility of your small business online. Before joining Vodafone V-Hub, Jouni provided social media support for a world leading IT company, and has extensive experience in digital broadcast media.
Joanna

Specialism | Digital Marketing
Joanna specialises in digital marketing (SEO, PPC and social media presence). Providing support to small businesses on techniques that drive traffic to their websites and help generate more income, Joanna can also offer guidance on digital sales strategies and various online sales platforms. Joanna's digital experience, gained in both BTB and B2C sectors, has seen her create, maintain, and troubleshoot various e-commerce websites.
Bilgin

Specialism | Digital Skills & Marketing
Bilgin specialises in digital skills, marketing and customer support, and has over 18 years' experience in Sales and Customer Service. Bilgin is currently on his final year of BSc (Honours) in Computing and IT degree from The Open University and is certified in Cisco Networking, CCNA to also assist with a variety of technical quieries.
Josip

Specialism | Cisco CCNA Networking
Josip's field of expertise lies within Cisco CCNA Networking level, and he is passionate about internet technologies in everyday business use. Backed by his personal affinities towards mentoring and education, Josip can leverage your digital experience and help you make your first steps in digital world, and how to navigate it. He poses diverse previous work experience in international travel, entrepreneurship, and hospitality.

Mark

Specialism | Online Branding & Social Media
Mark specialises in Social Media and online branding. He is able to help you grow your online presence in a way that suits your business needs, offering many different strategies across all social media platforms. Mark currently assists with marketing plans for Twitter and Facebook accounts, with over 1M followers and 200k followers respectively. If you are a small business or an enterprise he can cater to your online business needs.

Jouni

Specialism | Web Analytics & Cyber Security
Jouni (Johnny) specialises in web analytics and cyber security. He will help you understand your social media engagement and website metrics to help maximise the visibility of your small business online. Before joining Vodafone V-Hub, Jouni provided social media support for a world leading IT company, and has extensive experience in digital broadcast media.

Joanna

Specialism | Digital Marketing
Joanna specialises in digital marketing (SEO, PPC and social media presence). Providing support to small businesses on techniques that drive traffic to their websites and help generate more income, Joanna can also offer guidance on digital sales strategies and various online sales platforms. Joanna's digital experience, gained in both BTB and B2C sectors, has seen her create, maintain, and troubleshoot various e-commerce websites.
Bilgin

Specialism | Digital Skills & Marketing
Bilgin specialises in digital skills, marketing and customer support, and has over 18 years' experience in Sales and Customer Service. Bilgin is currently on his final year of BSc (Honours) in Computing and IT degree from The Open University and is certified in Cisco Networking, CCNA to also assist with a variety of technical quieries.

Josip

Specialism | Cisco CCNA Networking
Josip's field of expertise lies within Cisco CCNA Networking level, and he is passionate about internet technologies in everyday business use. Backed by his personal affinities towards mentoring and education, Josip can leverage your digital experience and help you make your first steps in digital world, and how to navigate it. He poses diverse previous work experience in international travel, entrepreneurship, and hospitality.

Watch to see how our free support service has helped their business

Piers Linney chats with Sam Warburton & Josh Davies about how they set up SW7 Academy

"We completely changed our advertising strategy from that one phone call with a V-Hub adviser, it’s probably one of the most valuable phone calls we’ve had."

Sam Warburton - former Wales & British and Irish Lions Captain and SW7 Academy Founder

Piers Linney learns how to make hot donuts, while talking V-Hub with KERB

"Picking up the phone to Vodafone's V-Hub and getting guidance on all kinds of digital topics has been a real lifeline for us."

Petra Barran - Founder of KERB

What kind of support do Business Advisers provide?

Our Business Advisers are available to discuss any of the digital topics we cover in our Knowledge Centre, including digital skills, digital security and remote working.

That means that they’ll be able to provide you with support and guidance on the following topics:

Remote working:

Keeping your team productive when working from home
How to give staff remote access to work files
VPNs (Virtual Private Networks), and whether you need one
Your options on online collaboration tools for your team

Digital skills:

Building a digital presence
Creating a website
How to track who has visited your website
How to get your products online or on your existing website
Where to start with SEO (Search Engine Optimisation)
Social media advertising for business

Digital security:

Common security threats
How to approach security for multiple devices
Ransomware and what you can do to prevent it
Protecting company data when employees are working remotely

Free one-to-one support

Available Monday to Friday, 8am-6pm, our friendly team are here to provide guidance and support on the topics that matter to your business.

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Content made available to you on this website is for general information purposes. Independent advice should be obtained for your needs. For full disclaimer, click here.