Insurance one month promotion (5 January to 1 February 2024)

Enjoy one month's insurance on us when you purchase Vodafone Insurance on any insurable device between 5 January 2024 and 1 February 2024.

Participants agree to be bound by the following terms and conditions (the "Terms and Conditions").

The Promoter

  1. The Promoter is Vodafone Limited (company number 01471587), Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN (the 'Promoter').

Promotion Period

  1. The Promotion will commence at 00:01 (GMT) 5 January 2024 and run until 23:59 (GMT) on 1 February 2024 (the "Promotion Period").

Eligibility

  1. To be eligible to participate in the Promotion you must be an individual that is resident (aged 18 or over) in the United Kingdom, Channel Islands or Isle of Man, acting in your personal capacity ("Participant"). Vodafone business customers are not eligible for this Promotion.

Promotion

  1. To participate in this Promotion, you (hereinafter "you" or the "Participant") must purchase a new Vodafone mobile device insurance policy on any Qualifying Device (see below), during the Promotion Period.
  1. Having purchased Vodafone mobile device insurance on a Qualifying Device during the Promotion Period, you will be entitled to receive a credit back to your next Vodafone bill, to the value of one month's insurance premium, in accordance with these terms and conditions.
  1. In the event of a claim, excess will still be payable. For the avoidance of doubt, excess does not form part of your monthly premium.

Credit

  1. Vodafone will credit back to your Vodafone bill, the equivalent of one month's insurance premium (the "Credit"). Premiums vary according to device type and tier. Your device tier and monthly premium is set out in your welcome email/certificate of insurance, but for the avoidance of doubt, the monthly premiums associated with each tier is listed as follows:

iPhones with Apple Care Services (ACS) included

Tiers

Damage Only

Damage + Loss & Theft

Tier 6

£4.00

£6.00

Tier 5

£5.00

£8.00

Tier 4

£8.00

£11.00

Tier 3

£9.00

£14.00

Tier 2

£10.00

£15.00

Tier 1

£11.00

£16.00

Tier 0

-

-

All other devices (non-ACS)

Tiers

Damage Only

Damage + Loss & Theft

Tier 6

£3.00

£5.00

Tier 5

£3.50

£6.50

Tier 4

£6.50

£9.50

Tier 3

£7.50

£12.50

Tier 2

£8.50

£13.50

Tier 1

£9.50

£14.50

Tier 0

£11.00

£18.00

  1. For the avoidance of doubt, Vodafone does not offer insurance on every device it sells. This Promotion is only available on devices that Vodafone insures. Customers are unable to complete an insurance purchase on uninsurable devices.

Qualifying Device

  1. A Qualifying Device is any mobile device insurable with Vodafone during the Promotion Period (which includes devices purchased from Vodafone directly and/or your own device, which must be less than 37 months' old at the time you purchase insurance).

Claiming your Credit

  1. Vodafone will automatically credit back your first month's insurance premium within the first 60 days of your policy. The Credit will be added to your Vodafone account/bill. Vodafone will apply a separate Credit for each insurance policy purchased during the Promotional Period.
  2. Customers who purchase Vodafone mobile device insurance on a Qualifying Device during the Promotion Period should receive a service SMS to confirm (i) they qualify for the promotion and (ii) their credit has been added to their upcoming bill. The SMS will be sent to the primary phone number on the account under which the insurance is purchased (which you can check by logging into My Vodafone and reviewing account settings).
  3. The Credit is non-transferable and cannot be exchanged for cash. The beneficiary is the Vodafone account holder.
  4. Owing to circumstances outside the reasonable control of the Promoter, and only where circumstances make this unavoidable (such as in the event of fraud, abuse, and/or an error affecting the operation of the Promotion), the Promoter reserves the right to withdraw or amend the Promotion (including these terms and conditions) at any time, but will use all endeavours to minimise the effect to the consumer in order to avoid disappointment.
  5. Customers who purchase insurance on an upgrade device and return that device within 14 days will no longer be eligible to receive the Credit.

Privacy and Data Protection

  1. Your personal data will be collected, stored and processed for the purposes of administering and assessing the Promotion (including communications about the Promotion).
  2. The Participant hereby consents to its personal information being used for this purpose and confirms that it agrees with the Promoter's privacy policy available at: www.vodafone.co.uk/privacy. The Participant may withdraw consent to such use of personal information by writing to the Promoter or by using the opt-out process outlined in the Promoter's privacy policy.

General

  1. The Promoter shall not be liable for any interruption to the Promotion whether due to force majeure or other factors beyond the Promoter's control.
  2. The Promoter will not be responsible or liable for:
  • Any late, lost, misrouted or damaged transmissions;
  • Any computer or communications related malfunctions or failures;
  • Any disruptions, losses or damages caused by events beyond the control of the Promoter; or
  • Any printing or typographical errors in any materials associated with the Promotion.
  1. By entering the Promotion, the participant agrees to release the Promoter from any liability whatsoever for any claims, costs, injuries, losses, or damages of any kind (including but not limited to negligence) arising out of or in connection with the Promotion or with the acceptance, possession, attendance at or use of any prize (except death or personal injury caused by the Promoter's negligence, for fraud, or otherwise as prohibited by law).
  2. The terms set out in the Vodafone Insurance Policy Document and Mobile Device and Insurance Product Information Document are applicable. See vodafone.co.uk/terms for more information.
  3. These Terms and Conditions are governed by English law and any disputes (whether contractual or non-contractual) arising out of or in connection with this Promotion shall be subject to the exclusive jurisdiction of the English courts.

Dated: 5 January 2024