Join our customer research panel

We are constantly trying to improve our services and get closer to our customers. By becoming a research participant, you will get paid for helping us to develop better solutions for you.

Help us understand you better

Our research team is hard at work every day learning about our customers. We want to understand what makes you tick, what your needs are, and how we can adapt to best match your requirements. Becoming a participant means that your voice can be heard on a number of new projects and solutions optimisation, giving you the power to help drive our future products and strategy.

What can you expect from being a research participant?

Easy registration


Whether you are a PAYG, Pay Monthly or Broadband customer, we are looking for participants of all types. Register easily by answering a few questions about yourself – we will ask for more details if you’re a match.

Flexible participation


As part of our panel, you may receive an invitation for a conversation with one of our researchers. These conversations could be about new products, changes in our website and more. We will give you all the details beforehand and schedule it around your availability. You are also free to withdraw at any point.

Great rewards


As payment for your time, we offer Amazon e-Gift cards. The amounts depend on the type of research. We will tell you in advance how much the study is worth before enrolling you in any of our research studies.