Fraud report form

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Fraud report form

Report fraud related to a Vodafone number or account

The fastest way to tell us about any Vodafone-related fraud is to fill out this form.

You can also call our dedicated fraud team

This is a secure page and any personal details you submit will be safe.

Your details

First name:

Last name:

Telephone number

Email address

Confirm email address

Date of birth

Your address

Postcode

Enter manually

Please choose an address

First line of your address

Second line of your address

Town/city

County

When did you first move to this address?

Account information

If you know them, please give details about the affected account.

Vodafone account number

You can find this at the top of your bill or welcome letter.

Vodafone phone number

Loan agreement ID

Fraud details

Please provide as much information as you can about the fraud that’s been committed.

What's happened?

Please provide any additional information to help us understand your report

Have any documents been lost or stolen (e.g., bank statements, passport)

Yes

No

Please list which documents have been lost or stolen

Have you been tricked, scammed or forced to sign a Vodafone contract or loan agreement by an individual or organisation?

Yes

No

Please provide details on the individual or organisation

Have you received a direct debit mandate from Vodafone?

Yes

No

Are the bank details on the direct debit mandate yours?

Yes

No

Is your identity being used fraudulently anywhere else? (e.g., a bank, another telecom operator)

Yes

No

Please list where your identity is being fraudulently used

Have you received any unexpected devices from Vodafone that you did not order?

Yes

No

Please provide details on how you received any device(s), including any communication such as emails, texts or phone calls.

Do you still have the devices?

Yes

No

If your device was collected or sent on to an individual or organisation, please provide details on how this was arranged

Have you reported any of the above to the police or Action Fraud?

Yes

No

What is your reference number?

Please check your information and make sure it's correct before submitting your form.

Your personal data will be processed in accordance with Vodafone Limited's privacy policy
By submitting this form, you confirm that you have read and understood the privacy policy

If you've been at your current address for less than 3 years, please provide your previous address.

Address No.[[index]]

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Postcode

Enter manually

Please choose an address

First line of your address

Second line of your address

Town/city

County

When did you first move to this address?

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© 2023 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210) Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

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