Pay as you go Extras (March 2018 to August 2018)

Terms and conditions

Vodafone Pay as you go and Pay monthly Extras (From March 2018 to August 2018)

Vodafone Pay as you go Extras

To qualify

  1. Vodafone Pay as you go Extras are available to Pay as you go customers on Vodafone Simply, Vodafone Big Value Bundles and Freebies, Smartstep and Smartplus terms.
  2. To find out how to opt in to one of our Vodafone Pay as you go Extras and the amount of minutes, texts or data you’ll get, please go to Pay as you go Extras

How it works

  1. Our Extras start on the day you buy them and automatically renew every 30 days, unless you opt out.
  2. The day the Extra is added to your account will count as the first day. It’ll run out at 11.59pm UK time on the 30th day of the month.
  3. You’ll need to make sure you’ve topped up with enough credit by 11.59pm on day 30 of your allowance so we can add the Extra. If you have enough credit to pay for the Extra, we’ll text you to confirm when it's been added. If you don't have enough credit when we try to take payment we’ll send you a text to let you know we've been unable to process the Extra and ask you to top up.
  4. There may be a delay of up to 2 hours from 11.59pm on day 30 day before the Extra is added to your account. You can check your account at any time by calling 2345 free from your Vodafone mobile. If you don’t have enough credit for your Extra and you’ve opted into Vodafone IOU, we’ll use any IOU credit balance towards payment for your Extra.
  5. If you don’t want your Extra to renew automatically, you’ll need to opt out by texting the relevant code from the list below to 49500 for free from your Vodafone mobile.
    • To opt out of the 500MB Extra Data, text STOPDATA;
    • To opt out of the 2GB Extra Data, text STOP2GBDATA;
    • To opt out of Extra Minutes, text STOPMINS;
    • To opt out of Extra International Minutes, text STOPINTERNATIONAL;
    • To opt out of Extra Texts, text STOPTEXTS.
  6. You can opt out of the Extra at any time and if you opt out during the 30 days, your current Extra will end on the 30th day.
  7. Any unused Extra allowance (minutes, texts or data) won’t carry over when your 30 day period ends. If you go over your Extra allowance or don’t have another Freebie on your account, standard charges will apply. You can buy only one of each type of Extra at a time during a 30-day period.

Pay as you go 1 500MB Data Extra for £1

  1. Available to customers on Vodafone Pay as you go 1 only.
  2. Enables you to add an extra 500MB of data once you have exhausted your Pay as you go 1 data allowance to use for the rest of the day.
  3. To purchase a Pay as you go 1 500MB Data Extra text Data500 to 40514, call 2345 free from your Vodafone mobile or visit a Vodafone retail store.
  4. Your Pay as you go 1 500MB Data Extra will expire at 11:59pm on the day of purchase. Any unused data will not rollover to the next day.
  5. Only one Pay as you go 1 500MB Data Extra may be purchased in any one day. A “day” being a calendar day from midnight to 11:59pm.
  6. You will have to purchase a Pay as you go 1 500MB Data Extra each day as required if you exhaust your Pay as you go 1 data allowance, it will not automatically be renewed.
  7. There may be a delay of up to 2 hours before your Pay as you go 1 500MB Data Extra is added to your account. You can check your account at any time by calling 2345 free from your Vodafone mobile. If you don’t have enough credit and you’ve opted into Vodafone IOU, we’ll use any IOU credit balance towards payment for your Pay as you go 1 500MB Data Extra.
  8. Pay as you go 1 Terms apply to your use of Pay as you go 1 500MB Data Extra.

Please remember

  • If you change from Pay as you go to Pay monthly or vice versa you won’t be able to carry across any unused minutes, texts and data from your original Extra.
  • Extras can’t be refunded or transferred. They’re for your personal, non-commercial use and subject to the Pay as you go airtime agreement and charges guide
  • We may vary or amend these terms, but if it’s to your disadvantage, we’ll notify you.

 

Vodafone Pay monthly Extras

To qualify

  1. All Vodafone Pay monthly consumer customers can opt in to Pay monthly Extras.
  2. To find out how to opt in to one of our Vodafone Pay monthly Extras and the additional allowances you’ll get, visit Pay monthly Extras

How it works

  1. We have two types of Extras.
  2. Recurring Extra: start on the day you buy them and renew automatically on your billing date each month.
  3. One off Extra: start on the day you buy them and ends on your billing date of the month in which you bought them.
  4. You can opt out of your recurring Extra immediately at any point during the month through your My Vodafone account, or by calling 191 free from a Vodafone mobile. The one off Extras cannot be removed as they will automatically end on the billing date of the month in which they were bought. You will be able to use your remaining allowance until your 
  5. Any unused Extra allowance won’t carry over when your billing month ends. If you go over your Extra allowance, standard charges will apply. You can buy only one of each type of Extra each month, although you may have as many different types of Extra as you like.

Please remember

  • If you change from Pay as you go to Pay monthly or vice versa, you won’t be able to carry across any unused UK minutes, texts or data from your original Extra.
  • Extras can’t be refunded or transferred. They’re for your personal, non-commercial use and subject to the Pay monthly airtime agreement and charges guide. We may vary or amend these terms, but if it’s to your disadvantage, we’ll notify you.

Who are we? Vodafone Limited, Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

Version: March 2018