My Account Controls
It’s time to take control of all your devices
Keeping an eye on how much data the kids are using, or knowing when it’s time to top up the data on your tablet, shouldn’t be a headache. That’s why we’re making it easier for you to keep track of your additional lines and devices.
Opt in to My Account Controls for your additional lines and we’ll let you know by text when they’re running low on data.
Log in to My Vodafone and opt your account users in to My Account Controls.
Stay in the know
With My Account Controls, we’ll automatically send you updates about the data use of your phones or devices. So you’ll know which ones are running out of data and have the option to buy a Data Extra.
Control on the go
My Account Controls is free to use – and easy to use, too. You can manage your settings at any time through My Vodafone online or with the My Vodafone app.
Services and extras
As the account owner, only you can buy data or Extras for your additional lines. The user of your additional phone or device will receive notifications, but will be advised to talk to you if they want to add anything.
Caps and bars
If any caps or bars are set on your additional lines, even those you set in the past, they can only be changed by you, and not by the user. We recommend you review the caps and bars you’ve applied to ensure you have the control you expect.
Please note: If you have ever added extra permissions to the users of your additional phones or devices then please ensure you reset these permissions. You should set the permission to ‘Read only’ if you want full restriction of the users on your account after opting them into My Account Controls. This will mean they won’t be able to change their own permissions and they won’t be able to purchase data or Extras, including when the user calls up or visits us in store.
If you’re not sure, or can’t remember if you’ve ever changed permission levels, you can check these by calling 191.