How to return an accessory

  • You can return any accessory bought from a Vodafone store within 30 days of buying it
  • Please make sure the accessory you’re returning is in its original packaging, undamaged, and complete with all of its original parts. Any free or discounted promotional products you received must also be included
  • Bring it back to any Vodafone store and our store advisers will be happy to discuss your options for a refund or exchange

Please make sure you follow these instructions closely. If we can’t reuse the accessory we might have to reduce the refund offered, or apply a charge to your account to cover the lost value. We’ll let you know if this is happening.