Anyone can donate an old device to our Tech Appeal, even if you're not a Vodafone customer. Here's how:

To donate more than 10 smartphones and/or tablets to the Great British Tech Appeal, please email us the following to arrange a collection:

• Name
• Address
• Mobile number
• Number, size and weight of boxes to collect
• Preferred collection date

Get in touch

See the terms and conditions.

Hundreds of thousands of people across the UK don’t have adequate access to a device or connectivity at home and face huge barriers in accessing education and support services. Vodafone’s Great British Tech Appeal aims to help by collecting and redistributing old smartphones, tablets and laptops to those who need them most.

The Great British Tech Appeal relies on the generous donations of the public and businesses.

We will collect used smartphones, tablets and laptops. These devices will be redistributed, with the help of our chosen charity partners.

Recipients of a device will benefit from free calls, text and 20MB data for six months, after which they can choose to stay with us as a customer or join another network. Recipients of laptops will get 20GB pre-loaded data only SIMs, which they may continue to use after reaching the data limit by purchasing airtime credit, according to their chosen 'pay as you go' tariff.

The Great British Tech Appeal is different from Vodafone Trade In where you can trade in your old device for money or other benefits. The Great British Tech Appeal relies on individuals donating their used devices and laptops, which means you will not receive any money in return.

Our charity partners are Barnardo’s and Business to Schools.

Vodafone will allocate donated devices to its chosen charity partners who will then allocate to individuals, families and schools they have identified as most in need.

The Great British Tech Appeal is looking for any smartphone, tablet or laptop that is in working condition. Any donated device/laptop that can’t be used (e.g. due to damage or software incompatibility) will be responsibly recycled. Please note that we cannot accept any other devices.

Donating your device is simple, fast and free of charge.

You can drop off your smartphone, tablet or laptop at any participating Vodafone UK store. A list of Vodafone stores can be found here.
Please note Harrogate Victoria Centre; London Hammersmith; London Strand; London Baker Street; Wakefield Cathedral Walk; Gillingham; Bolton; Kendal; Epsom - Ashley Centre and Windsor are not participating;.

We can also accept smartphones and tablets by post. Complete our online form and we will send a pre-paid returns envelope and box.

Before returning your device, please ensure you do a full reset of the device to its default factory settings. No data should remain on your device. If relevant, please also remove any locks and disable any 'find my device' functionality such as Find My iPhone. If 'Find my device' is not disabled, we will not be able to process or donate your device. You can find more on how to wipe data from your device from Apple or Android.

If you're a business: Once your device/laptop is data wiped, please follow the process in the Business Donor Terms and Conditions to donate devices (smartphones and tablets only). If you wish to donate laptops in bulk, please contact Business2Schools to arrange this directly with the charity.

No. Unfortunately, we can’t accept any chargers or other accessories (including SIM cards or memory cards) sent to us. Please take extra care to remove any SIM cards or memory cards before donating your device.

No. The Great British Tech Appeal relies on the generosity of individuals donating their used devices.
All donated devices are non-returnable.

By donating your device you agree that the device will belong to Vodafone (or its Charity Partners) once it's received by us, and that we (or our Charity Partners) can then choose to redistribute or recycle the device however we think is best.

It is your responsibility to ensure that you have deleted any data stored on your device before donating it, including removing any SIM card or memory card.

If for some reason your personal information remains on a donated device, we will data wipe all phones and tablets and the schools receiving the laptops will data wipe these devices. As noted above, we are unable to return any SIM cards or memory cards sent to us so these will be responsibly recycled.

Any personal data will be processed in line with our privacy policy.