Anyone can donate an old device to our Tech Appeal - you don't need to be a Vodafone customer. Here's how to donate:

To donate more than 10 smartphones and/or tablets to the Great British Tech Appeal, please email us the following to arrange a collection:

• Name
• Address
• Mobile number
• Number, size and weight of boxes to collect
• Preferred collection date

Get in touch

See the terms and conditions.

Hundreds of thousands of people across the UK don’t have access to a device or connectivity at home. They face huge barriers in accessing education and support services. Vodafone’s Great British Tech Appeal aims to help by collecting and donating old smartphones and tablets to those who need them most.

The Great British Tech Appeal relies on the generous donations of the public and businesses.

We collect used smartphones and tablets which are donated with the help of our chosen charity partners.

People receiving a device will benefit from free calls, texts, and 20MB data each month for a total of six months, after which they can choose to stay with us as a customer or join another network.

The Great British Tech Appeal is different from Vodafone Trade In, where you can trade in your old device for money or other benefits. The Great British Tech Appeal relies on individuals donating their used devices, which means you won't receive any money in return.

Our charity partners are Barnardo’s and Refugee Council.

Vodafone will allocate donated devices to its chosen charity partners who will then allocate to individuals, families and schools they have identified as most in need.

The Great British Tech Appeal is looking for any smartphone or tablet that's in working condition. Any donated device that can’t be used (e.g. due to damage or software incompatibility) will be responsibly recycled. Please note, other than smart phones and tablets, we can't accept any other electrical equipment.

Donating your device is simple, fast and free of charge.

You can drop off your smartphone and/or tablet at any participating Vodafone UK store. A list of Vodafone stores can be found here.
Please note Harrogate Victoria Centre; London Hammersmith; London Strand; London Baker Street; Wakefield Cathedral Walk; Gillingham; Bolton; Kendal; Epsom - Ashley Centre and Windsor are not participating;.

We can also accept smartphones and tablets by post. Complete our online form and we will send a pre-paid returns envelope and box.

Before returning your device, please ensure you do a full reset of the device to its default factory settings. No data should remain on your device. If relevant, please also remove any locks and disable any 'find my device' functionality such as Find My iPhone. If 'Find my device' is not disabled, we will not be able to process or donate your device. You can find more on how to wipe data from your device from Apple or Android.

If you're a business: Once your device is data wiped, please follow the process in the Business Donor Terms and Conditions to donate devices (smartphones and tablets only).

No. Unfortunately, we can’t accept any chargers or other accessories (including SIM cards or memory cards) sent to us. Please take extra care to remove any SIM cards or memory cards before donating your device.

No. The Great British Tech Appeal relies on the generosity of individuals donating their used devices.

All donated devices are non-returnable.

By donating your device you agree that the device will belong to Vodafone (or its Charity Partners) once it's received by us, and that we (or our Charity Partners) can then choose to redistribute or recycle the device however we think is best.

It's your responsibility to ensure that you have deleted any data stored on your device before donating it, including removing any SIM card and/or memory card.

If for some reason your personal information remains on a donated device, we'll data wipe all smartphones and tablets. We're unable to return any SIM or memory cards sent to us so these will be responsibly recycled.

Any personal data will be processed in line with our privacy policy.