You can use the form below to let us know of a bereavement. It's quick and easy to fill out.

You'll need to provide the deceased account holder's:

  • Account details
  • Death certificate details

We can either close their account, transfer it to someone else or move it to Pay as you go.

Deceased account holder's details

What type of account did they have?

Death certificate details

We ask for these details so that you don't need to show us a copy of the certificate.

What do you want to do with the mobile account ?

Your details

Submit form