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SIM swap

Swap your mobile plan to a new SIM card by entering your phone number below.

If your phone was lost or stolen, or you need a different size or type of SIM – you can order a replacement SIM here too. When it arrives, enter your phone number below to swap to your new SIM.

Business customers: please use Vodafone Corporate Online instead

Order SIM

To order a replacement SIM, chat to one of our online advisers.

This should take around 10 minutes.

When your SIM's been ordered, it'll be delivered in 2-3 working days. If you still have your old SIM, keep it in your phone until your new SIM has been activated, so you can get security texts from us.

Chat to an adviser

If you still have your old SIM, keep it in your phone until your new SIM has been activated, so you can get security texts from us. Don't worry, there are other options if your old SIM is missing.

Enter the phone number you want to move to your new SIM: