If you’re deaf or have restricted hearing

Find out what’s right for you

There are lots of useful features and services to help you get the most from your phone.

Why not try:

  • Making the ringtone louder
  • Changing the speaker volume
  • A vibrating or flashing alert
  • A hearing loop
  • Sending and receiving emails and texts
  • Using instant messaging
  • A phone with a QWERTY keyboard to make emailing and texting easier
  • A smartphone, so you can stay connected with social media
  • Linking your phone using Bluetooth if your hearing aid is compatible
  • Text Relay
  • Look out for the Hearing Aid Compatible (HAC) icon


  • Get access to relay assistants who’ll give a text-to-voice and voice-to-text translation with the Text Relay service
  • Have the option to contact the emergency services by text. Register with the Action on Hearing Loss
  • A full range of apps designed for accessibility


Our Alcatel 2000 phone is designed to be easy to use if you have limited dexterity, restricted vision or hearing. It has an oversized keypad and sits in its own charging dock so it’s always ready to use. You’ll also be able to set up an SOS button.

For advice on our products and services, get in touch with our specially trained advisers.

  • Call 33222 from a Vodafone mobile
  • 08700 733 222 from any other phone