Use this form if you need to verify your identity on a business account

ID verification form - business customers

Simply fill out our easy-to-use form and one of our dedicated staff members will get back to you as soon as possible.

Please note, this form is only for use by Business customers and can't help with resetting your PIN

ID verification Form - Consumer customers I need a new PIN

Fields marked with an asterisk * are required

Your details

Please provide your personal information as it appears on your account.

First name:*

Last name:*

Date of birth:*

Business details

Business name:*

Business postcode:

Enter manually

Address line 1: *

Address line 2:

Town/city:*

County:*

Your Vodafone reference

Your Vodafone Reference: *

Your Vodafone mobile number: *

Your home phone number: *

Vodafone Account Number: *

Vodafone Order Number: *

Alternative contact number:

Reason for supplying ID: *

To get a PAC for your number, text PAC + your Vodafone account PIN – for example, PAC 1234 – to 65075.
You can also request a PAC by logging into My Vodafone and heading to Account settings > Mobile switching.

Please give further details to support the verification of ID:

Your email address

Enter email address: *

Confirm email address: *

Upload proof of ID

Please upload a clear scan or photograph of a purchase order, it must meet all of the conditions listed:

Dated within the last 7 days
Printed on company headed paper (LTD companies and Partnerships only)
Include your company contact. For example, the address, website, and contact numbers must match the details on the account
Include your company registration and VAT number (for LTD companies)
Addressed to Vodafone
Detail the number of connections and type of equipment being supplied
Manually signed

Purchase order:*

Add a file

Please upload a clear scan or photograph of a bank statement or utility bill:

This can include a utility bill, council tax bill, bill for another airtime provider (not Vodafone), tenancy agreement,
It must be addressed to the business
It must show the current business address
It must be dated within the last three months

Bank statement or utility bill:*

Add a file

Please upload a clear scan or photograph of your personal ID or proof of employment. We will accept:

Your full UK or provisional UK driving licence. It must be valid (in date)
A passport. It must be valid (in date)
A payslip in the business name and dated within the last 3 months
Your latest P60 in the business name

Personal ID or proof of employment:*

Add a file

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