Verify my business ID
Simply fill out our easy-to-use form and one of our dedicated staff members will get back to you as soon as possible.
Please note, this form is only for use by Business customers and can't help with resetting your PIN
Fields marked with an asterisk * are required
Your details
Please provide your personal information as it appears on your account.
Business details

Your Vodafone reference
To get a PAC for your number, text PAC + your Vodafone account PIN – for example, PAC 1234 – to 65075.
You can also request a PAC by logging into My Vodafone and heading to Account settings > Mobile switching.
Your email address
Upload proof of ID
Please upload a clear scan or photograph of a purchase order, it must meet all of the conditions listed:
  • Dated within the last 7 days
  • Printed on company headed paper (LTD companies and Partnerships only)
  • Include your company contact. For example, the address, website, and contact numbers must match the details on the account
  • Include your company registration and VAT number (for LTD companies)
  • Addressed to Vodafone
  • Detail the number of connections and type of equipment being supplied
  • Manually signed
Add a file

Please upload a clear scan or photograph of a bank statement or utility bill:
  • This can include a utility bill, council tax bill, bill for another airtime provider (not Vodafone), tenancy agreement,
  • or debit card statement, bank or building society statement
  • It must be addressed to the business
  • It must show the current business address
  • It must be dated within the last three months
Add a file


Please upload a clear scan or photograph of your personal ID or proof of employment. We will accept:
  • Your full UK or provisional UK driving licence. It must be valid (in date)
  • A passport. It must be valid (in date)
  • A payslip in the business name and dated within the last 3 months
  • Your latest P60 in the business name
Add a file