Travelling and using your phone abroad

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Before you travel and when you arrive

Before you go abroad, and once you arrive, there are some important things you’ll need to know.

Before you leave home, we recommend that you:

Make a note of our Lost and Stolen 24-hour helpline +44 7836 191 191 (international call charges apply). And if your device is lost or stolen, you can then let us know immediately.

Watch our video to find out everything you need to know to protect your phone when you're travelling abroad.

Find out more about our inclusive roaming claim