Vodafone Wi-Fi Hub: We’ll provide a Vodafone Wi-Fi Hub to any new customers who take out a Vodafone Broadband and Home Phone bundle (subject to successful Vodafone Broadband and Home Phone services availability and credit checks). We do not charge a fee for the Vodafone Wi-Fi Hub.
Vodafone Broadband app: Compatible Android/iOS device is required for full functionality.
35 Mbps & 63 Mbps average speed claim: 73% of customers on Superfast 1 receive speeds above 35 Mbps [and 61% of customer on Superfast 2 receive above 63 Mbps]. We base our average speeds on sync speed (the speed of your line from the street cabinet or telephone exchange to your router). Speeds may vary significantly by location and are dependent on all equipment meeting minimum specifications, being fully functional and working at full speed. The range of wireless equipment can vary according to the layout of your home. Other factors can also impact internet speeds, such as distance of your home from the network exchange, the number of people using the internet, the level of use of the internet and other environmental and technological influences.
Ultimate Broadband Guarantee: Claim a discount if sync speed is below 25Mbps for Superfast 1 (average speed 35 Mbps) & 55Mbps for Superfast 2 (average speed 63 Mbps). A discount will be applied to your monthly price plan. New & upgrading fibre customers only. Claims must be made via the Vodafone Broadband app. Your Vodafone router must be plugged in and switched on for sync speed to be captured. Terms apply, you can find out more on our Ultimate Broadband Guarantee page.
Up to 6x faster than standard UK broadband: Vodafone Superfast 2 Broadband is up to 6 times faster compared with the UK’s average standard (ADSL) broadband speed (9Mbps - from Ofcom broadband performance report, 2017).
Downloading third party content: A copyright owner's permission may be required for downloading protected content. Downloading protected content without the copyright owner's consent may constitute a criminal offence. Please see the Vodafone Broadband Acceptable Use Policy for more details.
Parental controls: Parental controls are currently available to all Vodafone Broadband and Home Phone customers. Parental Controls will be automatically set to off as default.
uSwitch awards: As awarded by uSwitch in February 2019. uSwitch Broadband and Mobiles Award winners are decided by customer satisfaction research and uSwitch’s team of judges, composed of industry experts and technology journalists. For more information about the awards, please visit uSwitch
Broadband Genie award: As awarded by Broadband Genie in March 2019. Broadband Genie’s Home Broadband Survey gathers the opinions of thousands of UK broadband users. For more information about the award, please visit Broadband Genie
Independent checks performed by FDM on behalf of Vodafone