We understand that you might occasionally need some help to managing your account – which is why we offer services to support your disability.
Our Protected Service scheme can help you if something unexpected happens, such as having to go to hospital at short notice or if illness is preventing you from making decisions about your account.
We also provide practical advice if you need help managing your affairs.
If you need help, you can ask somebody you trust to manage your account for you. Ask them to read our guidance on power of attorney to learn how we can provide support should somebody else need to access information or make decisions on your behalf.