UK call charges

What will you pay to use your phone?

What kind of customer are you?

Our call charges

Use our handy search tool to see how much a number will cost to call or message.


For more information about service numbers and how much they cost to call, see our service numbers information page

For a full list of all our UK calling, messaging and data charges, simply download our charges guide [PDF: 722KB]. This will tell you how much each service will cost, both for the types of calls and messages not included in your plan, and what you’ll pay should you exceed your monthly allowances.

Please note: our charges may get updated from time to time, so check back to ensure you’re referring to the most recent version of the charges guide.

Calls to the emergency services

Standard landline and mobile calls
Description Charges
999 emergency services Free of charge
111 NHS medical helpline Free of charge
112 emergency services (from a mobile) Free of charge
101 Police non-emergency line 15p per call (Free of charge on Pay as you go)

Most popular questions


Data charges

Find out how much data you might need when choosing your next plan, or how to add more data if you reach your limit – from one-off Data Extras to managing your roaming data cap.

Going or calling abroad?

Tell us where you’re going and we’ll show you how much calls, texts and data will cost – and how you can save. Or if you’re staying at home, you can see how much it costs to call abroad from the UK