Charge to Bill

Pay for apps and subscriptions

What you can use it with

Charge to Bill is a simple way to pay subscriptions and in-app charges by adding them to your monthly bill.

For Google Play, the Charge to Bill limit is up to £10 a month. If you've hit this, you won't be able to use Charge to Bill until your allowance refreshes.

If you use iTunes, you won't be able to use Charge to Bill for app purchases – but can still charge premium rate numbers and some subscriptions to your bill. Premium rate number charges will be added straight to your bill.

For any other devices, we offer in-app purchases of up to £40.

Remember, you don't have to use Charge to Bill – simply choose another payment method.

Find out how to set up Charge to Bill

How much it costs

Using Charge to Bill doesn't cost any extra, but the data you use to download will be charged at standard rates or deducted from your data allowance.

How it appears on your bill

App purchases will appear on your bill as a charge that already includes VAT.

Normally, the first 13 characters of the name of any Android apps purchased will appear on your Pay Monthly bill under the Services from other companies section. You might also see it billed as Application.

Your subscriptions will be charged at regular intervals until you cancel them.

How to get a refund

If you change your mind, you've got a 15-minute window to cancel your purchase. You can do this in the app by choosing Refund.

Outside this window, you'll need to contact the app developer. Your refund will be credited as Google Play store credit, and the charge will still appear on your Pay monthly bill.

To claim back VAT, you'll need to contact the developer of the app.

Read the terms and conditions