Your account details

Make sure your details match your My Vodafone account.
If they don't, we might not be able to process your request.

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Device details

We can only give proof for devices that are in the name of the account holder.

Device 1

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Mobile number

Manufacturer

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Manufacturer (other)

Model

Date of purchase

If you're not sure when you bought your device, please give your best guess.

What type of SIM card are you using with this device?

Physical SIM card

eSIM

Device IMEI number (optional)

You can find the IMEI number in your device settings, on the SIM tray, or dial  #06# to show the number on the screen.

Device IMEI2 number (optional)

You can find the IMEI2 number in your device settings, on the SIM tray or dial  #06# to show the number on the screen. Please note: we need the IMEI2 number instead of the IMEI.

Add another device

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