Need proof of purchase, usage or blacklisting?
If you’re making an insurance claim on a personal or business device, we can provide proof of purchase, usage or blacklisting for you to give to your insurer.
Fill in and submit this form, and we’ll email you the details you’ve requested within 3 working days.
Remember: If you didn’t buy your device directly from us, we can’t give you proof of purchase. But we can give you proof of usage, barring or contract.
This isn’t the form you need to claim a free Samsung accessory – you can find more about that on