Need a Proof of Purchase?
Here's how you can request it
You can ask for a proof of purchase if you're a personal or business customer. We'll then supply everything you need for an insurance claim.
If you haven't bought your device directly from us, we won't be able to provide a proof of purchase. But we can provide proof of usage, barring or contract.
If you've been asked to provide any of the above, please fill in this form. Once you've submitted it, we'll email you the details within three working days.
If you're looking to claim for a free Samsung accessory claim. You can find more information on that on Samsung's website