Data speed explained

We offer unlimited data plans – each built around how you use the data on your device. There are no limitations to the amount of data you can use, but there is a limit to the speed at which you can use your data with the unlimited plans.

How using data changes on each plan

Downloading a 3min (4MB) song takes on average:

Unlimited Max - Near instant
Unlimited - 3 seconds

The recommended streaming quality for each plan:

Unlimited Max - ULTRA HD
Unlimited - HD

What do you mean by speed?

Speed refers to how fast your data connection is. We measure it in Mbps (megabits per second). The higher the Mbps, the faster the speed of your data connection on your device, and therefore the faster and smoother you can do things online.

In practice, this impacts how quickly you can send and receive information. For example, loading Instagram posts, listening to Spotify, streaming videos on YouTube, downloading or uploading files or making video calls.

How much speed do I need?

Not everyone uses their device in the same way. Our unlimited data plans are built to match how you use your data. Take a look at the table below for how we recommend using each plan. Remember that the actual speeds will continually vary depending on many factors such as device capabilities, location, network congestion and network coverage.

Unlimited Plan

Maximum download speed of 10Mbps

Browsing the internet

General surfing on the internet requires no more than 1 Mbps. Therefore, the data speed limit of 10 Mbps, will allow you to carry out your browse comfortably.

Checking social media

Facebook, including chat recommends 0.032 Mbps. Therefore, the data speed limit of 10 Mbps will allow you to enjoy unlimited browsing on Facebook.

Messages and emails

Music streaming (e.g. Spotify in high quality)

Spotify recommends 0.36 Mbps to stream high quality music. Therefore, the data speed limit of 10 Mbps will allow you to enjoy unlimited music on Spotify.

If you want to download a song, it will take under 4 seconds.

Sending and receiving images, audio and video files

Making and receiving HD video calls

Streaming HD TV shows and movies (Netflix recommends 5Mbps for HD quality)

Most single player, online games

Downloading and updating apps on the go

Unlimited Max Plan

Fastest available

Browsing the internet

Browse the internet easily, without interruption, on multiple tabs.

Checking social media

Scroll, stream and share on all social media apps without a hitch.

Messages and emails

Music streaming (e.g. Spotify in high quality)

Seamlessly stream music in high quality, and download songs almost instantly.

Sending and receiving images, audio and video files

Making and receiving HD video calls

Streaming HD TV shows and movies (Netflix recommends 5Mbps for HD quality)

Most single player, online games

Downloading and updating apps on the go

Shooting, editing and sharing social content on-the-go

Downloading your favourite boxsets faster than ever

Watching live TV and Sport in 4K with Ultra HD

Real-time, multiplayer gaming on mobile

Confidently use your phone as a hotspot

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