Can I change my mind if I’m not happy with the speed of my Unlimited Plan?
Yes. All our Plans come with a 14-day cooling off period, so you can test the speed before you commit.
You can move to another Plan or cancel the contract within 14 days without any hassle. You can also switch to a higher speed Plan without changing the contract end date.
Am I eligible for a business Unlimited Plan?
If you’re a sole trader or small business with up to 50 employees, you’re eligible for one of our Unlimited Plans.
I have a 5G device and plan but I'm not getting 5G speeds
Our Unlimited plans come with different maximum mobile data speeds, to match how you like to use your data.
Our Unlimited Lite plan has mobile data speeds of up to 2Mbps, and Unlimited has speeds of up to 10Mbps. If you choose our Unlimited Max plan, your mobile data speed won't be capped, so maximum speed will be the fastest possible in your area.