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    • Business Home
    • Device as a Service (DaaS) for Business

    Device as a Service (DaaS)

    From procurement to secure retirement – device leasing and management that just works for businesses.

    Contact us

    Device as a Service for medium businesses

    What is it?

    DaaS is a simple leasing and managed service for phones and tablets. We handle everything from procurement to secure, sustainable retirement, so employees stay equipped with the latest secure devices while IT time and CapEx are freed up.

    Who is it for?

    Ideal for medium‑sized businesses (10-249 employees) managing a growing workforce, multiple locations, and increasingly complex IT needs.

    Why do I need it?

    Eliminate device management headaches with flexible, hassle-free leasing. Equip your team with the latest phones and tablets while replacing upfront costs with predictable monthly payments, freeing IT resources and capital for strategic priorities.

    How does Device as a Service work?

    Choose

    Choose your device from top brands like Apple, Google, and Samsung. Pick a 12, 24, or 36‑month lease based on your needs, add eSIMs and enrolment software, and we’ll deliver where you need them.

    Use

    Devices are delivered ready to go and managed through a digital self‑service platform. IT and users get full visibility, easy support, managed services, and fast repair or replacement, keeping productivity high and complexity low.

    Return

    At the end of the lease, we’ll retrieve the devices for you. All data is securely wiped and devices are refurbished and reused or responsibly recycled -supporting your sustainability goals.

    Features of device leasing

    Leasing vs buying

    Feature

    Buying a device

    Leasing device (DaaS)

    Financial model

    CapEx – upfront capital expenditure for asset purchase

    OpEx – predictable monthly payments; no large upfront cost

    Device refresh cycles

    Businesses often delay refresh (3–5+ years) to save budget, leading to ageing device fleets

    Refresh at the end of each lease, ensuring up to date devices

    Support & Maintenance

    Internal IT handles repairs, replacements, and logistics

    Includes repair, replacement and logistics

    End of life management

    Responsible for disposal, data wiping, recycling compliance

    Vodafone handles end of life management

    Device ownership

    Full ownership from day one

    No ownership-devices returned at the end of the lease

    Benefits of DaaS

    Simple, predictable costs

    Avoid upfront hardware spend with simple monthly payments. Per‑device leasing improves cost control, cash flow, and flexibility as your business evolves.

    Full device lifecycle management

    From procurement and configuration to upgrades, returns, and recycling, we manage the entire device lifecycle. Devices stay current, compliant, and cost‑effective without added IT effort.

    Built‑in security

    Protect your business with the latest devices, enrolled into your management platform and securely wiped at the end of lease.

    Rapid replacement

    Keep employees productive with fast issue resolution. Faulty devices are replaced within 48 hours*, minimising downtime and ensuring business continuity.

    Dedicated support

    A managed service with expert support at every stage. Our UK‑based support team is available from 9 am to 5 pm (Monday to Friday) for any queries or help.

    Sustainable by design

    Support your sustainability goals through responsible device reuse and recycling. We offset the carbon footprint of each leased device and provide clear ESG reporting to help reduce environmental impact.

    Related products and solutions

    Business Buyback

    Get money back for your unwanted phones, tablets and other devices.

    View Business Buyback

    Vodafone Secure Device Manager (VSDM)

    See, control and protect your connected endpoints, anywhere with VSDM Cloud from Vodafone Business.


    View VSDM

    Lookout Mobile Security Solutions

    Lookout keeps your mobile and tablet devices safe from cyberattacks and protect sensitive business information.‏‏‎

    Explore Lookout

    Get in touch with us (for businesses with 10-249 employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Call us by selecting the best number that matches your business need

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.

    *48 hours (9am-5pm Mon-Fri excluding public holidays) for faulty or damaged devices (damage and out of warranty repairs may incur a charge)

    Device as a Service (DaaS) for large business

    From procurement to secure retirement – device leasing and management that just works for businesses.

    Contact us

    Device as a Service to drive business efficiency

    What is it?

    DaaS is a simple leasing and managed service for phones and tablets. We handle everything from procurement to secure, sustainable retirement, so employees stay equipped with the latest secure devices while IT time and CapEx are freed up.

    Who is it for?

    Ideal for growing large businesses (250+ employees) with a highly mobile workforce, multiple office sites and complex IT needs.

    Why do I need it?

    Eliminate device management headaches with flexible, hassle-free leasing. Equip your team with the latest phones and tablets while replacing upfront costs with predictable monthly payments, freeing IT resources and capital for strategic priorities.

    How does Device as a Service work?

    Choose

    Choose your device from top brands like Apple, Google, and Samsung. Pick a 12, 24, or 36‑month lease based on your needs, add eSIMs and enrolment software, and we’ll deliver where you need them.

    Use

    Devices are delivered ready to go and managed through a digital self‑service platform. IT and users get full visibility, easy support, managed services, and fast repair or replacement, keeping productivity high and complexity low.

    Return

    At the end of the lease, we’ll retrieve the devices for you. All data is securely wiped and devices are refurbished and reused or responsibly recycled -supporting your sustainability goals.

    Features of device leasing

    Leasing vs buying

    Feature

    Buying a device

    Leasing device (DaaS)

    Financial model

    CapEx – upfront capital expenditure for asset purchase

    OpEx – predictable monthly payments; no large upfront cost

    Device refresh cycles

    Businesses often delay refresh (3–5+ years) to save budget, leading to ageing device fleets

    Refresh at the end of each lease, ensuring up to date devices

    Support & Maintenance

    Internal IT handles repairs, replacements, and logistics

    Includes repair, replacement and logistics

    End of life management

    Responsible for disposal, data wiping, recycling compliance

    Vodafone handles end of life management

    Device ownership

    Full ownership from day one

    No ownership-devices returned at the end of the lease

    Existing customer? Log in to Marketplace to manage your apps

    Manage your licences

    Explore more apps & solutions

    Access user guides & support

    Your all-in-one hub for business apps. Access all your products and apps, manage subscriptions, and buy new products and services- from one simple and secure place.

    Log in to MarketplaceLearn more

    Benefits of DaaS

    Simple, predictable costs

    Avoid upfront hardware spend with simple monthly payments. Per‑device leasing improves cost control, cash flow, and flexibility as your business evolves.

    Full device lifecycle management

    From procurement and configuration to upgrades, returns, and recycling, we manage the entire device lifecycle. Devices stay current, compliant, and cost‑effective without added IT effort.

    Built‑in security

    Protect your business with the latest devices, enrolled into your management platform and securely wiped at the end of lease.

    Rapid replacement

    Keep employees productive with fast issue resolution. Faulty devices are replaced within 48 hours*, minimising downtime and ensuring business continuity.

    Dedicated support

    A managed service with expert support at every stage. Our UK‑based support team is available from 9 am to 5 pm (Monday to Friday) for any queries or help.

    Sustainable by design

    Support your sustainability goals through responsible device reuse and recycling. We offset the carbon footprint of each leased device and provide clear ESG reporting to help reduce environmental impact.

    Related products and solutions

    Business Buyback

    Get money back for your unwanted phones, tablets and other devices.

    View Business Buyback

    Vodafone Secure Device Manager (VSDM)

    See, control and protect your connected endpoints, anywhere with VSDM Cloud from Vodafone Business.


    View VSDM

    Lookout Mobile Security Solutions

    Lookout keeps your mobile and tablet devices safe from cyberattacks and protect sensitive business information.‏‏‎

    Explore Lookout

    Get in touch with us (for businesses with 250+ employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Existing customers call 191

    0808 099 8877

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.

    *48 hours (9am-5pm Mon-Fri excluding public holidays) for faulty or damaged devices (damage and out of warranty repairs may incur a charge)


    Small business (1-9 employees)

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    Vodafone UK

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      Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

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