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Annual Price Adjustment

Each year we make adjustments to the amount customers pay per month for their plans so we can continue to invest in our networks, products and services.

We wanted to let you know that on 1 April 2021 we’ll be increasing the charges for our Business and Consumer mobile and Broadband plans, including SIM-only and Mobile Broadband.

The increase will be in line with either the (a) Retail Price Index rate (“RPI Rate”) or (b) Consumer Price Index rate (“CPI Rate”) plus an additional 3.9%

How does this affect you?

I have either (a) a Business mobile plan and my contract was entered into before 9 December 2020 or (b) a Consumer Red mobile plan and my contract was entered into before 17 September 2017

I have a Consumer Red mobile plan and my contract was entered into between 17 September 2017 and 9 December 2020

My mobile contract or renewal was entered into on or after 9 December 2020

I have Vodafone Home Broadband

I have Business Broadband

FAQs

When will the price change impact me?

Why are you increasing prices?

How does this impact my business?

Are you changing my terms and conditions?

How often will you increase your prices?

What if I have a discount?

What is the Standard Price List?

What does this mean for the Fixed Price Promise?

Where can I go for more information?

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