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    • Business Home
    • Cloud Business Solutions
    • Cloud-Based Infrastructure Services

    Cloud infrastructure services

    Find the most secure, responsive, and cost-effective cloud infrastructure for your business.

    Contact us

    Guiding your medium business through its cloud infrastructure transformation

    Enhance your operations with a secure and scalable cloud experience. Our strategic partnerships – including with 
Google and Microsoft – mean we can match your applications and data with the most suitable cloud infrastructure for you.

    Scalable

    Custom cloud solutions that grow with your business and adapt to future demand.

    Fast and responsive

    Achieve low-latency performance with response times as fast as 20 milliseconds.

    Secure

    Improve connectivity and streamline your cloud setup in a secure environment.

    Cost effective

    Predictable monthly costs with minimal upfront payments.

    Secure, scalable solutions for every business need

    Multi-access Edge Computing (MEC)

    Enable real-time decision-making with rapid response rates, avoiding latency and data congestion issues. When speed is critical, MEC can help.

    View MEC

    Dedicated Private Cloud

    Discover the flexibility and convenience of a fully managed and hosted IT platform, with powerful AI and automation tools.

    View Dedicated Private Cloud

    Cloud storage and backup

    Deploy high-performing, security-compliant, scalable data storage services. We'll help you plan and manage strategies on different platforms, for your short and long-term goals.

    Explore cloud storage and backup

    Solving your business challenges

    Challenge

    Solution

    Transition to a fully managed and privately hosted, adaptable end-to-end cloud, connectivity and security service.

    Vodafone Dedicated Private Cloud

    Reduce the latency of applications, smart devices and cloud services, achieving a response time below 20 milliseconds.

    Multi-access Edge Computing (MEC)

    Industry-leading cloud partners

    Find the right mix of cloud infrastructure and expertise for all your business needs, delivered through a single, easy-to-manage supplier relationship.

    Google

    Work more seamlessly with intuitive communication and collaboration tools. Including Google Cloud, Google Workspace, and Pixel smartphones.

    Explore Google

    Microsoft

    Drive growth and innovation with leading cloud platforms including Microsoft 365, Teams Phone and Azure.

    Explore Microsoft

    Insights and resources

    Find out what transitioning to the cloud has done for others – and what it can do for you.

    A social enterprise moves its network to the cloud

    Places for People moved its wide-area network to our simple and secure SD-WAN cloud solution. This enabled it to implement new ways of working, and provide an efficient, agile and responsive service across its 190 UK sites.

    Read more

    The importance of cloud performance

    Choosing and accessing the right cloud technology helps guarantee that your business has the power and performance to meet your customers' demands.

    Read more

    Get in touch with us (for businesses with 10-249 employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Call us by selecting the best number that matches your business need

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.

    Cloud infrastructure for large businesses

    Find the most secure, responsive, and cost-effective cloud infrastructure for your business.

    Contact us

    Your complete cloud infrastructure transformation

    Enhance your operations with a secure and scalable cloud experience. Our strategic partnerships – including with 
Google and Microsoft – mean we can match your applications and data with the most suitable cloud infrastructure for you.

    Scalable

    Custom cloud solutions that grow with your business and adapt to future demand.

    Fast and responsive

    Achieve low-latency performance with response times as fast as 20 milliseconds.

    Secure

    Improve connectivity and streamline your cloud setup in a secure environment.

    Cost effective

    Predictable monthly costs with minimal upfront payments.

    Secure, scalable solutions for every large business need

    Multi-access Edge Computing (MEC)

    Enable real-time decision-making with rapid response rates, avoiding latency and data congestion issues. When speed is critical, MEC can help.

    View MEC

    Dedicated Private Cloud

    Discover the flexibility and convenience of a fully managed and hosted IT platform, with powerful AI and automation tools.

    View Dedicated Private Cloud

    Cloud storage and backup

    Deploy high-performing, security-compliant, scalable data storage services. We'll help you plan and manage strategies on different platforms, for both short and long-term goals.

    Explore cloud storage and backup

    Solving your business challenges

    Challenge

    Solution

    Transition to a fully managed and privately hosted, adaptable end-to-end cloud, connectivity and security service.

    Vodafone Dedicated Private Cloud

    Reduce the latency of applications, smart devices and cloud services, achieving a response time below 20 milliseconds.

    Multi-access Edge Computing (MEC)

    Industry-leading cloud partners

    Find the right mix of cloud infrastructure and expertise for all your business needs, delivered through a single, easy-to-manage supplier relationship.

    Google

    Work more seamlessly with intuitive communication and collaboration tools. Including Google Cloud, Google Workspace, and Pixel smartphones.

    Explore Google

    Microsoft

    Drive growth and innovation with leading cloud platforms including Microsoft 365, Teams Phone and Azure.

    Explore Microsoft

    Insights and resources

    Find out what transitioning to the cloud has done for others – and what it can do for you.

    A social enterprise moves its network to the cloud

    Places for People moved its wide-area network to our simple and secure SD-WAN cloud solution. This enabled it to implement new ways of working, and provide an efficient, agile and responsive service across its 190 UK sites.

    Read more

    The importance of cloud performance

    Choosing and accessing the right cloud technology helps guarantee that your business has the power and performance to meet your customers' demands.

    Read more

    Get in touch with us (for businesses with 250+ employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Existing customers call 191

    0808 099 8877

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.


    Small business (1-9 employees)

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    Vodafone UK

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      Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

      © 2025 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)