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    • Business Home
    • Digital Workplace Solutions
    • Unified Communications

    Unified Communications for business

    Discover joined-up business communications, bringing your fixed, mobile and messaging services into a single cloud-based platform.

    Contact us

    Why Unified Communications for medium businesses?

    The need to modernise

    BT is switching off PSTN by 2027, ending legacy on-premises support.

    New ways of working

    In the new world of hybrid working, remote connectivity is no longer just nice to have, it's a necessity.

    Changing attitudes

    Employees increasingly expect cloud-based productivity tools as standard.

    Enhanced productivity

    53% of employees reported improved productivity through hybrid working. *

    Integrated calling services

    Integrate calling with collaboration tools to boost business efficiency.

    Vodafone Business UC with RingCentral

    Modernise your business communications with an industry-leading calling service. Integrate calling into collaboration and UC tools, including meetings, messaging, file sharing and more.

    View Vodafone Business UC with RingCentral

    One Net Business

    Get your fixed lines and mobile phones working together as one network. Boost your desktop and tablet connectivity further by including Microsoft 365, for a fully unified solution.

    View One Net Business

    Make external calls with Microsoft Teams

    Vodafone Business Operator Connect

    The quickest, simplest way to integrate your calling into Microsoft Teams, with a range of cost-effective plans.

    View Vodafone Business Operator Connect

    Microsoft Teams Phone Mobile

    Connect all your communications through Microsoft Teams – integrated with your mobile device and connected to our award-winning network.

    View Microsoft Teams Phone Mobile

    Vodafone Business Direct Routing

    Integrate calling into Microsoft Teams within complex working environments, while keeping your existing phone system.

    View Vodafone Business Direct Routing

    Solving your business challenges

    Challenge

    Solution

    Bring together voice, video, email, chat, and file-sharing, on a single cloud-based platform.

    Vodafone Business UC with Ring Central

    Integrate inbound landline and mobile communication with a virtual landline service and a single customer-facing number.

    One Net Business

    Enable your people to use a single mobile number and identity to make all their calls, whether using Microsoft Teams or a mobile phone.

    Microsoft Teams Phone Mobile

    Consolidate disparate telephone systems into Microsoft Teams, supporting hybrid working and reducing complexity.

    Vodafone Business Direct Routing

    Easily add new users to your existing Microsoft Teams calling plan under a single cost-effective contract.

    Vodafone Business Operator Connect


    Insights and resources

    Learn how Unified Communications is modernising the workplace.

    Vodafone Business Unified Communications (VBUC) helps National World become more agile

    Learn how VBUC with RingCentral enables a leading media organisation to be more productive and reactive to deadlines.

    Read more

    Block Management Ltd

    See how One Net Business allows Block Management Ltd to communicate effectively as they visit and manage properties across the UK. 

    Read more

    Clarkson Safety Services respond 50% faster with One Net Business

    Discover how Vodafone One Net Business enabled Clarkson to respond to fire alarm calls in 30 minutes instead of an hour.

    Read more

    Get in touch with us (for businesses with 10-249 employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Call us by selecting the best number that matches your business need

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.

    * Source: Omdia 2022 Future of Work survey

    Unified Communications for large businesses

    Discover joined-up business communications, bringing your fixed, mobile and messaging services into a single cloud-based platform.

    Contact us

    Why Unified Communications for large businesses?

    The need to modernise

    BT is switching off PSTN by 2027, ending legacy on-premises support.

    New ways of working

    In the new world of hybrid working, remote connectivity is no longer just nice to have, it's a necessity.

    Changing attitudes

    Employees increasingly expect cloud-based productivity tools as standard.

    Enhanced productivity

    53% of employees reported improved productivity through hybrid working. *

    Integrated calling services

    Integrate calling with collaboration tools to boost business efficiency.

    Vodafone Business UC with RingCentral

    Modernise your business communications with an industry-leading calling service. Integrate calling into collaboration and UC tools, including meetings, messaging, file sharing and more.

    View Vodafone Business UC with RingCentral

    One Net Business

    Get your fixed lines and mobile phones working together as one network. Boost your desktop and tablet connectivity further by including Microsoft 365, for a fully unified solution.

    View One Net Business

    Make external calls with Microsoft Teams

    Vodafone Business Operator Connect

    The quickest, simplest way to integrate your calling into Microsoft Teams, with a range of cost-effective plans.

    View Vodafone Business Operator Connect

    Microsoft Teams Phone Mobile

    Connect all your communications through Microsoft Teams – integrated with your mobile device and connected to our award-winning network.

    View Microsoft Teams Phone Mobile

    Vodafone Business Direct Routing

    Integrate calling into Microsoft Teams within complex working environments, while keeping your existing phone system.

    View Vodafone Business Direct Routing

    Solving your business challenges

    Challenge

    Solution

    Bring together voice, video, email, chat, and file-sharing, on a single cloud-based platform.

    Vodafone Business UC with Ring Central

    Integrate inbound landline and mobile communication with a virtual landline service and a single customer-facing number.

    One Net Business

    Enable your people to use a single mobile number and identity to make all their calls, whether using Microsoft Teams or a mobile phone.

    Microsoft Teams Phone Mobile

    Consolidate disparate telephone systems into Microsoft Teams, supporting hybrid working and reducing complexity.

    Vodafone Business Direct Routing

    Easily add new users to your existing Microsoft Teams calling plan under a single cost-effective contract.

    Vodafone Business Operator Connect


    Insights and resources

    Learn how Unified Communications is modernising the workplace.

    Vodafone Business Unified Communications (VBUC) helps National World become more agile

    Learn how VBUC with RingCentral enables a leading media organisation to be more productive and reactive to deadlines.

    Read more

    Clarkson Safety Services respond 50% faster with One Net Business

    Discover how Vodafone One Net Business enabled Clarkson to respond to fire alarm calls in 30 minutes instead of an hour.

    Read more

    Get in touch with us (for businesses with 250+ employees)

    Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.

    Call us

    Existing customers call 191

    0808 099 8877

    Call me back

    Busy right now? We’ll call you

    Request a callback

    Online help centre

    FAQs, guidance and info

    Get online support

    Out of hours support is available between 6pm-8am from Monday to Friday. This includes weekends and Bank Holidays.  

    The out of hours services you can receive depends on whether you’re a Foundation customer or a Tiered customer. Our out of hours service matrix outlines what support you can receive during out of hours periods.

    Foundation

    Tiered

    DPA Process for End Users

    Bar CTN (Lost or Stolen)

    Request PUK Codes

    Device Support

    Voicemail Reset

    Make PAC Requests

    Raise a Coverage Issue

    VCO Log-In Support

    SIM Activations /SIM Swaps

    Request a Non Chargeable Recovery Call Back**

    Request a Chargeable Recovery Call Back**

    Lift International + Roaming

    Cancellation Procedure

    Request NUC Codes

    Change Diverts

    Lift Content Control

    Sure Signal Support

    Chargeable Requests

    Unbar CTN

    User Secretaries Allowed***



    **Following completion of diagnostics, if it’s determined the device is faulty, a form will be completed and submitted. The advisor will confirm the Annovo team will contact the customer during core hours.

    ***Applies to main contacts only who can complete requests on behalf of an end user.

    * Source: Omdia 2022 Future of Work survey


    Small business (1-9 employees)

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      Registered in England and Wales. Company No 01471587. Registered Office: Vodafone House, The Connection, Newbury, Berkshire, RG14 2FN.

      © 2025 Vodafone Limited is authorised and regulated by the Financial Conduct Authority for consumer credit lending and insurance distribution activity (Financial Services Register No. 712210)