Vodafone Business & RingCentral Unified Communications

Strengthen your business with a market-leading platform* for calling that’s incorporated into your day-to-day apps with Vodafone Business.

Flex your ever-changing workplace needs

Reimagine your mobile experience with a business-grade service that embeds rich phone system features into your mobile phone. Vodafone Business UC delivers an immersive experience for employees, enhancing communication and collaboration for all.  From desk phone to smartphone, communicate seamlessly across your devices.

Integrating hundreds of business applications**, the service can be used anywhere with mobile coverage. Enjoy more choice and simplicity than ever before in how you work, serve customers, manage digital transformation, and become truly omnichannel. 

The working world is changing

Cloud strategy

63% of workers prefer flexible or remote working. An efficient cloud strategy is critical.***

Essential integrated solutions

175 apps are used on average by an employee in a large business. Integrated solutions are a core need.****

Cloud based licenses

74% of new unified communications licenses purchased by organisations are cloud based.*****

Key benefits of a Unified Communications platform

Create your Vodafone Business UC solution

See how easy it is to build a service that fits your business. Select a core licence, enhance the solution with add-ons and decide how you'd like to deploy and pay for your service.

Case studies

Resources & FAQs

Learn more about Vodafone Business & RingCentral Unified Communications. 

FAQs

Vodafone Business Unified Communications with RingCentral (or Unified Communications) is a flexible communication and collaboration solution that helps businesses take control and become more efficient by providing: 

  • Enterprise-grade calling capabilities. 

  • High-definition video and audio conferencing. 

  • Real-time messaging and file sharing. 

  • Comprehensive user and platform analytics. 

Flexible on features, pricing and licences, it can be used either as a self-contained phone messaging and meetings service for a joined-up experience; or as a voice-only service that can be integrated into your CRM or preferred collaboration app (e.g. Salesforce or Microsoft Teams) allowing you to use the applications that you've already invested in.

Your subscription will include: 

  • A modern business-class phone system. 
    A business phone number that works on any device, inclusive or unlimited UK minutes, comprehensive call management capabilities, and reliable and secure audio with a 99.99% service uptime guarantee. 

  • A complete, next generation video and audio-conferencing solution. 
    Ideal for one-to-one and one-to-many conversations, you’ll be able to host HD video meetings with any web-enabled device, leverage smart AI features to maximise participant engagement and hold audio conferences with globally available local dial-ins. 

  • A real-time collaboration platform. 
    Streamline the way your business communicates through instant messaging, file sharing, and the ability to assign and manage tasks to groups or individuals directly from within your Unified Communications platform. 

  • An ecosystem of out-of-the-box integrations. 
    Safeguard your existing investments and enhance the tools your people already use with our readily available integrations to popular business and CRM applications like Microsoft Teams, Outlook 365, Salesforce, and Google Workspace. 

Unified Communications consolidates your communication needs into a single, cloud-based solution including video, phone, messaging, and analytics. Our intuitive design makes it easy for your people to remain productive while working anywhere, any time, and on any internet-enabled device. 

Extensive user, device, and platform analytics, plus greater administrator control, permit you to boost efficiency and spend more time on your priorities. You can also continue using the business applications you already have by integrating our solution with your current infrastructure. 

Yes – your people will be able to continue using the platform they’re used to, but will benefit from greater reliability, more extensive calling capabilities, and powerful features such as enterprise Call Recording. Our Vodafone Voice Only licence (Vodafone Business UC Cloud PBX for Teams) gives you the best of both worlds, combining the native look and feel of Teams with the reliability and feature-rich calling capability of Vodafone Business UC. 

Available to both new and existing Vodafone Business customers, Unified Communications is designed to meet the needs of any type of organisation with 100+ employees, in any industry. 

To benefit from Unified Communications, all you need is an internet-enabled device, so that you can connect to our cloud-based platform. 

If you want to deploy our solution on office desktops, we’ll work with you to carry out a Network Readiness Assessment and ensure that your network meets the necessary requirements for a great experience

We’ll also assign you a dedicated project manager and carry out a comprehensive site analysis to better understand your business requirements and ensure your launch goes smoothly. 

Unified Communications uses RingCentral’s core Message Video Phone™ technology, which is trusted by thousands of businesses users across the globe. With multiple layers of built-in enterprise-grade security – compliant with local and international data security and data processing regulations, European data centres and 99.99% service uptime guaranteed – our solution provides one of the most advanced, secure, and intuitive unified communications solutions on the market. 

By utilising the well-regarded OPUS Interactive codec for audio and video, as well as the G.722 codec for audio, we ensure that your audio and video calls will be in high definition (HD), meaning that you’ll be able to see and hear every important detail, even in limited network bandwidth environments. 

Related articles

Why Vodafone for your unified communications

One platform

Built to accommodate many different workstyles and user needs – all on a common platform.

Tailored solutions

Flexibility to select the capabilities you need now, and readily add new services and users over time.

Incremental benefits

Make use of legacy investments and seek out existing contracts while realising incremental benefits.

  1. *source: Future of Work | McKinsey & Company

  2. **source: Okta Businesses @ Work 2021 | Technology Industry Trend Report UK

  3. ***source: The imperatives for success with automation technologies | McKinsey

  4. ****source: Stay connected with 99.99% uptime - RingCentral Global UCaaS Core Platform Availability across RingCentral’s entire global customer base 99.99% in a Monthly Measurement Period.

  5. *****source: Percentage Calculation = [1 – (x * y) / (z *(a-b)) * 100]



KEY:
x = number of Accounts impacted
Y = number of minutes impacted
z = total number of Accounts provisioned
a = number of minutes in a month
b= number of minutes schedule downtime

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