Contact centre solutions
Deliver a flexible, rewarding experience for your customers and employees – over phone, email, live chat and more.
Secure cloud contact centre solutions for large businesses
Customer-centred
Engage customers on their preferred device and channel – all from one integrated platform.
Secure and compliant
Meet your security and integration needs with a trusted, compliant solution.
Flexible workforce
Boost retention and flexibility, empowering employees to deliver the best service from the office or home.
Drive performance
Measure and manage performance with speech analytics, call scripting, and expert consultancy.
Deliver the next level of customer service
Vodafone Business storm®
Meet customers’ rising service expectations across multiple channels with a cloud-based platform using intelligent automation. Designed for high-volume, mission-critical environments, often with complex security or compliance needs.
RingCX™
Deliver seamless, AI-powered customer service in the cloud. RingCX offers you a simple, secure and scalable platform your team can access from anywhere.
Insights and resources
From delivering a personalised customer experience to reducing repeat callers – find out what our contact centre solutions are doing for businesses like yours.
Helping Tesco Bank deliver next-level customer service
Vodafone Business storm® is helping Tesco Bank’s agents to deliver a personalised customer experience from home, making things as easy as possible for customers and employees alike.
Enhancing customer experience with HSS Hire
Learn how Vodafone storm® enhanced both customer and employee experience for a leading tool and equipment hire company after a move to hybrid working.
Helping UKPN reduce repeat callers by 50% during outages
Discover how Vodafone storm® is helping advisers at UK Power Networks to maintain a seamless customer experience, even during outages.
National Windscreens improves customer experience
99.5% of National Windscreens customers now get the right service during their first point of contact, thanks to our cloud solution.
Get in touch with us (for businesses with 250+ employees)
Opening hours: 8am - 6pm. Out of hours support* is available from 6pm - 8am.