Please accept our condolences.
You can report a death using the form below, or by calling us
We need the information marked * on the form so we can make the changes you want. If you have any concerns or questions, please do call us
* Required information
Details of deceased
Information from death certificate
If there's more than one number on the account, please list all you wish to disconnect/transfer (if more than five numbers, please call us)
I’m transferring ownership to a:
Is the recipient an existing Vodafone customer?
Please provide us with your bank details so that we can create your new account, including setting up a new Direct Debit
About your plan
We aim to keep any numbers transferred on their existing plans, with the same minutes, texts, data and monthly charges. If this isn’t possible, we’ll automatically move each number onto a Red Bundle, which will include unlimited UK minutes, unlimited texts and a UK data allowance. You can, of course, choose a different option.
The Customer agrees to perform the Vodafone Customer Agreement and to be bound by its terms in every way from the date at which Vodafone completes the transfer of each Transferring Connection. In particular but without limitation, Customer acknowledges that any ‘Term Per Connection’ or other minimum term commitment applicable to the Transferring Connections will continue and that Customer will pay a termination fee for any Transferring Connection disconnected or migrated to a different tariff within its minimum term commitment. Customer agrees to pay all line rental charges, call charges and any charges for other services. Details of all charges are available on request.
*Tick here to confirm both parties have agreed for the number(s) to be transferred and that authorisation has been received by the account holder.