We know there may be times when it’s hard to get a mobile signal – whether you’re in a rural location or a basement office, on the London Underground or inside an old building with thick walls. But a poor mobile signal no longer means missed opportunities. Make business calls anywhere there’s Wi-Fi, with Wi-Fi Calling.
Wi-Fi Calling is easy to set-up on your business phones. There are no apps and no separate hardware (like signal boxes) to install – and no additional charges* to use the service.
And once you or your employees have connected to the Wi-Fi Network, the phone will automatically switch over to Wi-Fi Calling when there's no mobile signal available, or if it drops below a certain threshold.
Wi-Fi Calling lets you call your customers, clients and colleagues without interruption. Business calls can be made as normal on the phone's regular number to any other phone, including those in the phone’s address book. And the person being called doesn't need to have Wi-Fi Calling.
* Calls made while using Wi-Fi Calling will be charged at the same rate as calls made on the Vodafone network according to your price plan.
New customers
1-9 employees
0808 099 6776
Calls to this number are free.
10-49 employees
0808 004 4495
Calls to this number are free.
Employees who spend part or all of their time working from home, where they have poor network coverage at their home location but a good Wi-Fi connection.
Field-based employees who travel frequently within the UK, including locations with inadequate mobile coverage but where Wi-Fi is available, such as hotels.
If your business or employees operate within a larger building, such as a basement office, which has Wi-Fi access but no mobile coverage.
Smaller branch offices with up to 10 people which has Wi-Fi access but no mobile coverage.
Wi-Fi Calling is especially suitable for providing a smaller-scale equivalent to in-building coverage solutions (less than 10 users on a site), but isn’t a suitable replacement for larger and more complex in-building coverage requirements. Larger organisations should see our range of in-building solutions.
To use Wi-Fi Calling you'll need a compatible device and price plan.
Compatible price plans:
Compatible devices:
Ready to make and receive calls with Wi-Fi Calling? Just follow these steps to set up your business phone(s):
Please note: We can offer only general guidance on the suitability and use of Wi-Fi Calling, as the performance of the service is dependent on your Wi-Fi network and Internet connection.
The following price plans are not eligible for Wi-Fi Calling: One Net Business, One Net Enterprise and One Net Express plans, Business Freedom, Business Sharer, Vodafone Volume Tariff, Mobile Exchange, Mobile Broadband Caller, Legacy Sharer Plans such as Share time, Group Saver, Business Choice, Total Business, Business and any other legacy Business Plans that include VPN.
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New customers
1-9 employees
0808 099 6776
Calls to this number are free.
10-49 employees
0808 004 4495
Calls to this number are free.