My devices can't connect to my Vodafone Hub through Wi-Fi

If you can’t connect to your Wi-Fi, it may be because there is a problem with your broadband. Visit our support page for more information.

Make sure you are using the correct Wi-Fi password on your devices. You can change your Wi-Fi password through the Vodafone Broadband portal or the Vodafone Broadband app

If one or more of your devices can’t connect to your Ultra Hub or Power Hub, try turning on compatibility mode in the Broadband app or Web GUI.

Check out our router set up guide to make sure your Vodafone Hub is set up correctly.