How does the Wi-Fi Guarantee work?

With our Pro and Pro II plans, you’ll receive a Wi-Fi Guarantee.

If you’re having connection issues, we’ll send you a Wi-Fi Booster which should improve the connection throughout your home. We’ll send an extra two Wi-Fi Boosters for any areas you’re still struggling to connect in.

If you’re still not able to connect properly, we’ll let you leave your contract for free. This is part of your Wi-Fi Guarantee. See our terms and conditions to find out more.

You can check your Wi-Fi performance by calling our Wi-Fi Xperts.