What do I do if I didn't get my CybSafe welcome email?

Once your CybSafe subscription is created on Vodafone Business Marketplace, the CybSafe welcome email should be sent to you within a couple of minutes. Please check your spam and trash folders if this has not arrived in your inbox. The email will have been sent by CybSafe rather than Vodafone Business.

If you still can’t find your welcome email, the most likely reason is that your email address was entered incorrectly during the order process. Please contact us on 191 and we will amend the email address and resend the CybSafe welcome email. You can also contact us on 03333040452 or 03333040563, or alternatively, you can send us an email at [email protected].