What do I do if I didn't get my Lookout welcome email?
Once your Lookout subscription is created in the Vodafone Business marketplace, the Lookout welcome email should be sent to you within a couple of minutes. Please check your spam and trash folders if this has not arrived in your inbox. The email will have been sent by Lookout rather than Vodafone Business.
If you still can’t find your welcome email, the most likely reason is that your email address was processed incorrectly during the order process.
Please contact us on 191 and we will amend the email address and resend the Lookout welcome email. You can also contact us on 03333040452 or 03333040563, or alternatively, you can send us an email at [email protected].