How do I check the status of my Vodafone Business Marketplace Apps purchase?
New Customer
If you have any queries about the status of your first order with us, you can contact our dedicated team for an update on [email protected]
After you have placed an order, you can check whether this has been successful as follows:Â
Click on Account
Click on Applications
If your product is showing Update Subscription in green this means your product is active and ready for use. Further amendments such as licence increase, or upgrades will now be possible. If your order is still being processed, your product will be greyed out with a message Your order is currently being processed. Once complete, you will be able to use and manage your product. Please contact support if you need assistance. Depending on the product you have purchased will depend on how long it will be in this status. Typically, software products will be active within 48 hours.
Existing Customer
If you already have an existing Vodafone Business Marketplace account you can check 'recent events' on your dashboard for latest orders. You can also view order history for each app
Select Applications
Select Manage Apps (this is normally the default view)
Select Manage drop down against the App you want to view and select Order History