How do I disable or remove company users on Vodafone Business Marketplace?
Only Company Administrators can disable/enable or remove users from the Vodafone Business Marketplace.
Disabling a Company User will keep their profile, but they won’t have access to the Vodafone Business Marketplace or apps. This is useful for a temporary absence, and once a user returns, they can simply be enabled again.
Find the user you wish to disable/enable and choose the available option to change their access.
If an employee leaves your company you can remove them completely. Before doing this you’ll need to remove any apps and licences they currently have:
1. Log in to your Vodafone Business Marketplace account
2. From the menu, select Users
3. Locate the user
4. Select the gear icon
5. Select Remove User
You will also need to change these licenses to a new employee. In this scenario you would like to assign ownership of licenses linked to an admin (Admin 1) to the new admin (Admin 2).
Click Applications Tab
Select the product you’d like to change ownership of
Click Manage dropdown
Click Manage Application
Click the gear icon, then select Take Ownership. A message will appear confirming that the take ownership process has been initiated
Review details and click Continue
If you have a reference number of your own, you would like to add please add at this stage otherwise click Continue
Accept terms and conditions and click Place Order
Order receipt
Click on Applications to verify change of ownership
Alternatively, please contact our Care team, who can assist you in the adding and removal of apps and licenses.