My device is showing 'NO SIM'

If you've added a SIM card to your device and you’re seeing this message, you can try one or all of the following:

• Restart your device

• Take your SIM card out, wipe with a clean, dry cloth and re-insert it

• Try the SIM card in another device to ensure it’s the card and not the device that’s faulty

• Ensure your device is not locked to a non-Vodafone network. If your phone is locked, you'll need to contact your current network provider to get it unlocked.

• If you’ve recently activated a replacement SIM, your old SIM will stop working. Try your new SIM card instead.