How do I change my order or delivery details?

I want to make changes to my order

If your order is still being processed, please start a chat with us

For orders that have been dispatched, we can’t make any more changes. Once it arrives, you can return your item.

I want to update my delivery details

Check your confirmation email to see who’s delivering your order – it’ll be with DPD or Royal Mail.

DPD

If you want to change your delivery date or time, contact DPD

To change your delivery address, please start a chat with us

Royal Mail

Unfortunately, you can’t update your delivery details for orders being delivered by Royal Mail. If you need to speak to someone about your order, please start a chat with us